Job Summary
The Red Hat Professional Services Team is seeking an experienced Architect specialising in Red Hat OpenShift to join our Auckland, New Zealand office. In this role, you will act as a solution lead for delivery teams, leading Discovery Sessions to accurately scope cloud-native and containerisation solutions and defining the technical goals and execution tasks necessary for successful project completion. You will combine hands-on technical delivery with customer expectation management, while actively supporting pre-sales activities and contributing to the internal growth of Red Hat’s consulting practice.
Key Responsibilities
Customer Success & Delivery:
Deliver standard OpenShift and cloud-native solution implementations while playing a key role in actively managing customer expectations.
Act as a technical solution lead on delivery projects, defining clear goals and execution tasks for delivery teams in close collaboration with Project Managers.
Confidently explain project architecture, container strategies and enterprise Kubernetes designs to customer stakeholders and fellow associates.
Pre-Sales & Account Strategy:
Lead Discovery Sessions in your area of expertise, helping enterprise clients map out their container adoption and cloud-native journeys.
Partner with local account teams to build concrete delivery approaches for identified business opportunities.
Translate complex Kubernetes and cloud-native concepts into clear, accessible language for non-technical business stakeholders.
Team Leadership & Communication:
Continuously and confidently communicate project status and technical architecture to mid-level management and cross-functional teams.
Mentor peers and junior associates up to and including the Architect role level.
Maintain up-to-date knowledge of industry trends, provide consistent Red Hat messaging and corporate alignment across all client and internal communications.
Internal Giveback & Community:
Conduct technical screening assessments for prospective technical hires up to your role level.
Participate actively in internal Promotion Panels to evaluate and support regional peer growth.
Requirements & Qualifications
Technical Mastery:
2+ years experience (expert-level technical knowledge) in Red Hat OpenShift Container Platform (Kubernetes, container security, cloud-native architecture).
Deep understanding of Red Hat OpenShift, its operators, built-in tools and automated management capabilities such as GitOps, Pipelines, Service Mesh and Observability. As well as the Management, Security, Storage and registry tools included in OpenShift Platform Plus. TALM and ZTP experience would be highly regarded.
Experienced-level working knowledge across related Red Hat products within your primary domain (eg. Red Hat Enterprise Linux, Ansible Automation, Red Hat OpenShift Service Mesh, or Advanced Cluster Management).
Strong understanding of security practices and tools, with a capability to address sophisticated security requirements.
Experience with software defined storage solutions such as OpenShift Data Foundation or Red Hat Ceph Storage.
Experience in scripting and automation using Ansible, Python, Perl or Shell scripts.
Professional & Delivery Experience:
Demonstrated experience in a client-facing consulting or technical architecture role, with a proven track record of designing and delivering enterprise container solutions.
Experience leading Discovery Sessions and collaborating with pre-sales and sales teams on delivery approaches.
Core Competencies:
Strong communication and stakeholder management skills, with the ability to bridge technical container discussions with enterprise business goals.
Solid grasp of delivery task definition, goal setting and technical mentorship.
Certifications & Location:
Red Hat Certified Specialist in OpenShift Administration/Application Development (or higher) preferred, or willingness to attain certification within 90 days of hire.
Full legal authorisation to work in Auckland, New Zealand.
This role is ideal for a forward-thinking architect who enjoys working with cutting-edge technologies and solving challenging problems in complex environments. Join us in empowering organisations to leverage the full capability of Red Hat OpenShift solutions, driving significant technological advancements and business growth.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Skills Required
- 2+ years of experience with expert-level technical knowledge in Red Hat OpenShift Container Platform, Kubernetes, container security, and cloud-native architecture
- Deep understanding of Red Hat OpenShift operators, built-in tools, GitOps, Pipelines, Service Mesh, Observability, Management, Security, Storage, and registry tools
- Experienced-level working knowledge of related Red Hat products such as Red Hat Enterprise Linux, Ansible Automation, Red Hat OpenShift Service Mesh, or Advanced Cluster Management
- Strong understanding of security practices and tools, including sophisticated security requirements
- Experience with software-defined storage solutions such as OpenShift Data Foundation or Red Hat Ceph Storage
- Experience scripting and automating with Ansible, Python, Perl, or Shell scripts
- Client-facing consulting or technical architecture experience delivering enterprise container solutions
- Experience leading Discovery Sessions and collaborating with pre-sales and sales teams
- Strong communication and stakeholder management skills
- Experience defining delivery tasks and goals and providing technical mentorship
- Red Hat Certified Specialist in OpenShift Administration or Application Development, or higher
- Full legal authorization to work in Auckland, New Zealand
Red Hat Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
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Leave & Time Off Breadth — Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
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Strong & Reliable Incentives — The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.
Red Hat Insights
What We Do
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Why Work With Us
Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.
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