Top Tech Jobs & Startup Jobs

Generates and qualifies inbound and outbound sales leads through follow-up and cold prospecting. The representative identifies customer needs, explains how Red Hat offerings address them, schedules sales appointments, collaborates on account strategy, and develops knowledge of Red Hat technologies, pricing, and licensing. The role requires strong communication, presentation, organization, problem-solving, and customer engagement skills, along with familiarity with sales systems such as Salesforce.com or Outreach.

Provides enterprise customers with technical and architectural guidance for Red Hat Enterprise Linux. Responsibilities include customer advocacy, product upgrades, technical reviews, incident management, troubleshooting, documentation, roadmap guidance, and cross-functional collaboration with engineering and support teams. The role manages customer relationships, supports infrastructure and application environments, and delivers proactive, relationship-based technical support. Occasional customer-site visits may be required.

Manage Red Hat services projects from initiation through delivery and closure. Coordinate cross-functional and multicultural teams, oversee scope, schedules, budgets, staffing, risks, subcontractors, contracts, and project controls. Establish metrics, reporting procedures, and operational plans while supporting proposals and estimates. Promote project management methodologies, coach project teams, resolve technical or operational issues, and help improve organizational project management practices.

Develops and deploys AI-enabled enterprise applications for customers using Python, Java, OpenShift, OpenShift AI, RAG pipelines, vector databases, model serving, GitOps, Ansible, and MLOps practices. Mentors developers and data scientists, designs scalable AI architectures, and helps transition AI experiments into secure production systems.

Lead Konflux performance strategy, testing, and optimization across smoke, load, stress, scalability, endurance, resilience, and component-level testing. Define performance baselines, SLIs, SLOs, observability, alerting, and monitoring requirements. Analyze bottlenecks across Linux, Kubernetes, networking, storage, and dependencies; recommend improvements; translate strategy into Jira initiatives; and collaborate with engineering, QE, SRE, and product teams.

Evaluate and improve Red Hat OpenShift performance across public cloud and other platforms. The role designs and executes scale and performance tests, analyzes metrics, identifies bottlenecks and regressions, develops monitoring and testing tools, and establishes performance goals. Responsibilities include building test environments, supporting root-cause analysis, maintaining CI/CD pipelines, collaborating with engineering, product, architects, customers, and Kubernetes communities, and communicating findings to stakeholders.

Develops code, scripts, and SRE tools to improve service reliability and scalability. Participates in code reviews, testing, incident response, postmortems, on-call rotations, customer issue resolution, and continuous improvement. Requires knowledge of Python, Linux-based public cloud systems, Kubernetes, containers, networking protocols, Ansible, observability tools, and software development practices.

Lead the design, optimization, and production deployment of high-performance LLM inference systems using vLLM, CUDA, Triton, C++, and Python. Improve GPU utilization, latency, throughput, scalability, and cost through kernel optimization, quantization, batching, memory management, distributed inference, and profiling. Contribute to upstream open-source projects, establish engineering standards, review performance-critical code, and guide research-driven serving improvements.

Design, develop, and scale OCI registry features for quay.io and registry.redhat.io. Maintain globally distributed AWS and OpenShift infrastructure, contribute to roadmap decisions, and improve service reliability through alerting, post-mortems, on-call support, and recovery initiatives. Provide architectural guidance, documentation, customer support, and mentorship while using AI-assisted coding tools and technologies including Go, Python, JavaScript, React, Kubernetes, and PostgreSQL.

Provides strategic technical guidance, hands-on support, troubleshooting, and architectural advice to Red Hat customers using OpenShift. The role identifies technical risks, resolves complex issues, conducts account and technical reviews, collaborates with engineering and product teams, mentors colleagues, develops best practices, and supports customer success and retention. Travel to customer sites and events may be required.