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Generate and qualify in-house resort guests for 90-minute sales presentations, coordinate appointments with front desk, maintain guest relationships, deliver invitations and welcome materials, promote resort and referral programs, assist with virtual presentations, and support marketing program improvements.

Support sales and new-owner contract administration: monitor contract quality and compliance, coordinate with sales and corporate teams, produce sales/cancellation reports, track inventory, train and mentor staff, and assist process improvements to ensure accurate, timely contract processing.

Schedule and conduct in-house sales presentations to owners and guests, manage customer expectations, verify eligibility, use persuasive techniques to maximize revenue, deliver high-level guest service, meet production and volume goals, work varied shifts including weekends/holidays, and perform physical tasks. Role may require background and drug screening.

Field-based finance leader supporting a Market Director of Finance across multiple resorts. Owns budgeting, forecasting, variance analysis, board governance support, MSP oversight, and execution of revenue and cost-savings initiatives. Ensures GAAP and SOX compliance, prepares decision-grade analyses, supports audits, and builds relationships with site leaders, boards, and third parties to drive EBITDA and owner value.

Contact warm leads to promote and sell discounted vacation packages, build rapport, match guests to holiday options, keep accurate sales records, meet performance targets, and participate in ongoing training.

Prepare and verify mortgage and purchase documentation for vacation ownership and Explorer purchases; enter data into SUN, process credit checks and FICO scores, collect and post funds, maintain escrow balances, perform end-of-day close and backups, follow PCI/PII/CIS compliance and SOPs, and provide customer service.

Invite and schedule qualified customers for sales presentations, sell preview packages, explain premium gifts, provide guest service during stays, meet performance targets, and handle assigned tasks to support sales and hospitality objectives.

Coordinate post-tour premium gifting and present the Encore program to Tour-No-Sale (TNS) guests. Promote and sell Encore packages, complete required documentation and tracking, meet production standards, and maintain guest relationships with excellent hospitality and communication.

Make telemarketing calls to owners, schedule and manage sales presentations, verify owner eligibility, meet sales and production goals, greet and assist guests, uphold company standards, and work varied shifts including weekends and holidays.

Use company sales processes to present membership benefits, lead tours, close contracts, follow up with new members, collaborate with sales management to reduce cancellations, respond to member inquiries, mentor peers, attend training and meetings, and meet sales targets.