This position is responsible for inviting the OPC qualified customers for Sales Presentation. The role also includes assisting on any customer inquiries during their stay.
CANDIDATE PROFILE
Preferred Education and Experience
- High school completion or equivalent
- Related work experience
Required Qualifications
- Proficiency in reading and writing English (additional language required for certain positions)
- Good personality
- Strong communication skills especially speaking
- Positive interpersonal skills.
- Able to work in a deadline and target.
- Strong hospitality skills.
JOB SPECIFIC TASKS
- Invite and schedule customer for Sales Presentation.
- Sell Preview Package for customers who are unable to join sales presentation this time for their next visit.
- Explain details of premium gifts to customers.
- Provide Guest Service on any inquiries during their stay.
- Maintain performance target.
- Other duties and assigned tasks as required.
COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS
Personal Attributes
- Integrity
- Dependability
- Positive Demeanor
- Presentation
- Stress Tolerance
- Adaptability
- Good hospitality skills; superior guest service and salesmanship
Interpersonal Skills
- Interpersonal Skills
- Customer Service Orientation
- Diversity Relations
- Team Work
- Influence
- Ability to follow up and maintain a relationship with clients over a long period of time
- Telemarketing and personal contact skills
Communications
- English Language Proficiency
- Communication skills, both verbal and written
- Listening
- Exceptional telephone skills
- Applied Reading
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Proficiency in reading and writing English
- Good personality
- Strong communication skills especially speaking
- Positive interpersonal skills
- Able to work to deadlines and targets
- Strong hospitality skills
- High school completion or equivalent
- Related work experience
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
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