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Lead and manage a sales team to meet or exceed net sales targets. Mentor, recruit, train, and coach sales representatives; step in to conduct presentations and close deals; monitor performance metrics and enforce standards.

The Sales Rep - Sampler presents vacation ownership products to guests, drives sales growth, builds customer relationships, and adheres to company standards.

Recruit and attract guests to field marketing promotions, generate leads, promote and book timeshare sales tours and mini-vacation packages, meet performance targets, implement marketing programs, and report guest feedback.

Presents vacation ownership opportunities to resort guests, builds rapport, identifies travel interests, recommends suitable options, and closes sales. Maintains professional and ethical sales practices while participating in recurring training to improve selling skills and product knowledge. The role requires strong verbal communication, active listening, negotiation, problem-solving, teamwork, and independent work. Employees must obtain or be willing to obtain a TN timeshare license and work weekends and most major holidays.

Manages the Contract Services department, including hiring, onboarding, training, scheduling, coaching, performance management, and disciplinary actions. Oversees accurate and timely processing of vacation ownership contracts, documentation, suspense reports, KPIs, policies, compliance, and system access. Coordinates with Sales, Quality Assurance, Accounting, HR, IT, legal, and other departments, leads meetings, supports remote team operations, and ensures effective collaboration and service delivery.

Supports resort financial operations through purchase order and invoice processing, cash management, departmental checkbook reconciliation, month-end accruals, reporting, vendor inquiries, and special projects. The role requires accurate data entry, strong organization, mathematical ability, customer service, communication, and proficiency with Excel, Word, and 10-key typing. Oracle experience is a plus.

Lead and empower a team of 5–7 sales representatives selling vacation packages. Develop sales strategies, analyze performance, provide ongoing training, improve results, and ensure compliance with company procedures. The role requires strong customer engagement, communication, negotiation, teamwork, and problem-solving skills, along with availability for evenings, weekends, and holidays.

Present vacation ownership opportunities to resort guests, build rapport, understand travel interests, recommend options, and close sales. Maintain professional and ethical sales practices while participating in ongoing training to improve product knowledge and selling skills. The role requires strong communication, active listening, problem-solving, sales negotiation and closing abilities, independent work, teamwork, and availability on weekends and most major holidays.

Presents vacation ownership opportunities to resort guests, builds rapport, identifies travel needs, tours amenities, recommends options, negotiates, and closes sales. Receives qualified leads and participates in ongoing sales and product training. Requires a TN timeshare license or willingness to obtain one, strong communication and listening skills, teamwork, independence, and weekend and holiday availability.

Contact guests who purchased prepaid vacation packages to plan and book travel, use consultative sales to recommend enhancements, meet sales targets, resolve inquiries, document reservations, and maintain product knowledge while delivering excellent customer service.