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Owns P&L management for Optum Health leaders by preparing budgets, forecasts, monthly financial reports, and detailed P&L summaries. Tracks SG&A and FTE performance against targets, identifies financial risks and opportunities, provides analysis to business leaders, and prepares ad hoc reports for corporate leadership. The role also presents financial insights and requires four in-office days weekly in Eden Prairie, Minnesota.

Leads legal support for Optum Health acquisitions and strategic transactions, including deal structuring, negotiation, diligence, governance approvals, risk mitigation, and post-close matters. Manages and develops a legal team, coordinates enterprise stakeholders, oversees outside counsel, establishes scalable workflows, and provides strategic, business-oriented guidance to business development, finance, and operations leaders.

Lead and develop a high-performing home health sales team for Illinois. Set and monitor admit and census goals, coach Account Executives, implement best practices, align sales with operations, drive profitable growth, and execute corporate initiatives while traveling extensively within the territory.

Develop and maintain referral relationships with healthcare providers to grow hospice and home health referrals. Conduct sales calls, community education, and in-services; document sales activities; act as liaison between referral sources, patients/families, and agency teams.

Develop and maintain enterprise Power BI dashboards, semantic models, and reporting solutions. Integrate Azure and Databricks data, write Python and PySpark transformations, optimize DAX and data models, implement security, and ensure data quality. Collaborate with stakeholders, engineers, and architects to translate requirements into scalable solutions. Lead technical teams, conduct architecture reviews, manage Fabric platforms, and train business users on Power BI.

Lead definition and delivery of complex, cross-team consumer digital experiences. Translate business strategy into outcome-driven roadmaps, partner with UX/engineering/architecture, drive execution, incorporate AI responsibly, monitor production performance, and communicate results to senior stakeholders while mentoring other TPMs.

Provide front-desk and administrative support for an adult primary care clinic: verify patient information, schedule appointments, manage check-out, document in the EMR (Epic), handle patient inquiries and billing questions, process messages/mail/faxes, escalate urgent issues, and support departmental goals and workflows.

Develop enterprise AI strategy across business units, align stakeholders and executives, manage innovation forums, and drive AI initiatives from ideation through implementation. The role focuses on execution readiness, process transformation, performance metrics, cross-functional collaboration, transformation roadmaps, emerging technology deployment, and change management. It requires extensive leadership-level stakeholder engagement, program management, communication, and experience with AI, machine learning, automation, NLP, and generative AI programs.

The Capacity Planner analyzes and forecasts operational data, develops business solutions, and supports strategic activities, focusing on metrics in call center operations.

Provides IT service desk and technical support, including incident management, issue prioritization, service requests, installations, upgrades, deployments, troubleshooting, and problem resolution. Documents data center support activities, analyzes process gaps, recommends service improvements, and communicates effectively with technical and non-technical users. Supports applications, ServiceNow, Microsoft 365, remote tools, and telephony systems in an onsite environment.