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Lead client onboarding and implementation projects from contract execution through go-live. Develop project plans, coordinate cross-functional teams, vendors, consultants, and client stakeholders, manage milestones and deliverables, resolve escalated issues, and ensure technology and data requirements are completed. The role supports multiple enterprise projects in a healthcare and insurance environment and requires strong communication, presentation, prioritization, delegation, and relationship-management skills.

Leads commercial pharmacy strategy and market intelligence, converting pharmacy market research, competitive intelligence, claims data, and financial analysis into executive decisions. Responsibilities include evaluating PBM and healthcare solutions, sizing cost-of-care opportunities, conducting expert interviews, tracking drug and policy developments, building competitor heat maps, and coordinating cross-functional teams. The role delivers prioritized pharmacy initiatives and roadmap decisions tied to savings, growth, and retention goals within 90 days.

Manage client onboarding, relationships, retention, performance monitoring, data-driven business reviews, training, issue resolution, and strategic execution for healthcare-plan clients. Translate analytics and financial outcomes into client value, advocate for client needs internally, and coordinate Sales, Product, Marketing, Operations, and Insights teams. The role requires healthcare industry expertise, strong communication and presentation skills, financial analysis capabilities, and travel as needed.

Leads enterprise transformation initiatives, cross-functional programs, and strategic improvement efforts. Responsibilities include planning initiatives, defining KPIs, managing workplans and milestones, facilitating collaboration, tracking benefit realization, reporting to executives, identifying corrective actions, and supporting change adoption. The role partners with product, finance, operations, and business leaders to deliver measurable transformation outcomes.

Leads strategy, development, and delivery of scalable healthcare analytics products, including dashboards, reporting platforms, and data products. Owns the product roadmap, translates healthcare data into ROI and cost-savings insights, partners with engineering and data science, standardizes metrics, and leads Analytics Product Owners. Focus areas include population health, care gaps, provider performance, risk adjustment, PMPM analysis, client outcomes, adoption, and self-service analytics.

Own enterprise leadership capability development, talent reviews, succession planning, organizational effectiveness, and change initiatives. Partner with leaders and HR Business Partners to define competencies, create development experiences, facilitate talent reviews, assess organizational needs, guide change adoption, and measure business impact. The role requires influencing without formal authority, managing vendors and cross-functional work, and translating strategy into scalable talent solutions. Regular onsite presence in Dublin, Ohio, plus occasional travel, is required.

Build and manage strategic relationships with key clients, ensuring successful onboarding, adoption, value realization, retention, renewals, and account growth. Lead executive stakeholder engagements, develop success plans, monitor client health and performance metrics, and provide proactive guidance. Collaborate with Sales, Product, Marketing, and Consulting teams to improve client outcomes, inform product evolution, and support organizational change. Maintain accurate Salesforce data and coordinate cross-functional information flow.

Lead business intelligence strategy across product, clinical, commercial, finance, and engineering teams. Build measurement frameworks, semantic layers, reporting solutions, and visualizations that demonstrate business value and support data-informed decisions. Own the data lifecycle from ideation through client-facing delivery, ensure data governance and integrity, and translate complex datasets into actionable insights. Collaborate on scalable data architecture and apply statistical methods, advanced analytics, and emerging AI-driven BI capabilities.

Leads product strategy and roadmap decisions while serving as the primary product partner for enterprise healthcare customers. The role discovers customer needs, co-creates scalable solutions, translates insights into requirements, collaborates with Product and Engineering, manages stakeholder change, drives adoption, and measures business outcomes. It requires executive-level relationship management, strategic customer partnership, systems thinking, and familiarity with healthcare data, integrations, APIs, and interoperability.

Develop and execute go-to-market strategies for healthcare and employee benefits products. Responsibilities include market and competitive analysis, product positioning and messaging, marketing collateral, product launches, sales enablement, cross-functional collaboration, client feedback analysis, and performance measurement. The role translates complex product capabilities into compelling customer-focused stories and supports thought leadership initiatives.