Top Tech Jobs & Startup Jobs

Manage a high-volume portfolio of enterprise and commercial SaaS customers through scalable, tech-touch engagement. Drive onboarding, product adoption, retention, renewal readiness, and expansion using digital touchpoints, customer health signals, playbooks, and automation. Maintain customer data in Planhat, identify account risks and opportunities, and collaborate with Sales, Support, Product, and Marketing to improve customer outcomes and scaled success programs.

Analyze customer data to identify trends, risks, and opportunities, then translate findings into reports, dashboards, presentations, and actionable recommendations. Manage customer relationships, support onboarding, present insights, monitor program performance, maintain accurate records, and collaborate across teams to deliver high-quality outcomes and improve service value.

Own and grow a high-volume customer portfolio by driving expansion revenue, renewals, retention, and product adoption. Identify and close upsell and cross-sell opportunities, manage renewal strategy, maintain forecasts and CRM records, and execute structured digital engagement cadences. Develop account plans, coordinate with cross-functional teams, and transition complex accounts when appropriate. The role requires commercial judgment, recurring-revenue account management experience, and strong discovery and value articulation skills.

Manage a high-volume portfolio of Enterprise and Commercial SaaS customers through a tech-touch customer success model. Drive onboarding, product adoption, engagement, retention, and renewal readiness using digital touchpoints, playbooks, automation, customer health signals, and structured success journeys. Identify account risks and expansion opportunities, maintain accurate customer data in Planhat or similar platforms, and collaborate with Sales, Support, Product, and Marketing. German and English fluency is required.

Develops and optimizes CI/CD pipelines, infrastructure automation, cloud and on-premises environments, monitoring, observability, and system reliability. Troubleshoots complex deployment and infrastructure issues, applies DevOps best practices, improves scalability and security, and collaborates with engineering and operations teams. Maintains documentation and drives continuous improvement across development, testing, and production environments.

Research prospective accounts, build and manage a sales pipeline, conduct high-volume outbound calls and emails, qualify leads, nurture relationships, and schedule product demonstrations for Account Executives. The role requires meeting sales targets, learning the company’s SaaS products and industry, and working toward advancement into an Account Executive position.

Supports clients through press release distribution, serving as a primary contact and product expert. Recommends communication strategies and content best practices to improve audience targeting, engagement, and visibility. Collaborates with team members, meets performance metrics, positions solutions to support revenue generation, and provides customer service in a hybrid environment.

Prospect UK clients through outbound calls, emails, and social media; research markets, build and manage pipelines, qualify leads, nurture relationships, schedule product demos, and meet quarterly sales targets. The role requires learning Cision’s SaaS products, using sales platforms, and thriving in a quota-driven environment with potential progression to Account Executive.

Supports communications measurement and analytics for an automotive client focused on motorsports and Formula 1. Responsibilities include media content collection and coding, data quality management, reporting, visualization, qualitative analysis, insight development, and client presentations. The role provides recommendations on content strategy, media outreach, and influencer activity while responding to real-time questions and ad hoc research needs.

Designs, develops, tests, deploys, and maintains reliable software systems and services. Collaborates with stakeholders, writes maintainable code, participates in reviews and Agile ceremonies, troubleshoots issues, supports monitoring and platform health, and contributes to planning, estimation, and technical decisions.