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Lead complex data, analytics, AI, and cloud transformation engagements as a trusted advisor: manage delivery, scope, budget, stakeholders, and teams; design scalable data platform solutions; drive business development, mentoring, and practice improvements.

Support and automate cloud-managed operational systems across regions. Build and maintain scripting, tooling, and automation for provisioning, testing, and validation. Administer Linux test environments, cloud management platforms, VPN/remote access, firewall policies (Palo Alto/ Panorama), GitLab, backups, and monitoring. Troubleshoot multi-layer operational issues and partner with operations, product, and vendors to improve reliability and scalability.

The Mid-Market Client Director at AHEAD builds customer relationships and drives sales growth, focusing on cloud and data center solutions for mid-market clients.

The Presales Solutions Architect drives innovative business solutions in Observability, partnering with sales to meet customer needs through technical expertise and architecture leadership.

Support assigned Client Directors to protect and increase gross profit margin and customer satisfaction. Manage quote-to-cash transaction lifecycle, prepare pricing/proposals, maintain pipeline/forecast in Salesforce, resolve customer issues, coordinate internal teams, manage vendor and AR interactions, and maintain client records and value-add deliverables.

Lead client assurance reporting and governance: manage EWA updates, produce recurring/ad hoc reports, drive CSAT and survey follow-up, investigate data discrepancies, recommend corrective actions, and improve compliance, processes, and automation across delivery teams.

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

Lead pre-sales network architecture and solution design for clients, partner with sales to qualify opportunities, create technical proposals/configurations, maintain vendor relationships, mentor junior staff, and position network/security/cloud solutions to meet customer requirements.