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Manage a portfolio of up to 10 enterprise customers ($6M ARR), act as trusted advisor to drive adoption, retention, and expansion of the WalkMe platform. Run EBRs, develop success plans, monitor customer health, identify risks and remediation, and partner with account teams to achieve renewals and growth.

Serve as the operations focal point for Post-Sales Delivery while owning AI automation strategy and execution. Build integrations and automations across Salesforce, PSA, product/usage data, and reporting; maintain dashboards and KPIs; develop SOPs, manage request queue, and partner cross-functionally to scale automation and measure efficiency gains.

Join WalkMe as a DevOps Engineer in the Cloud Engineering team, leading technical solutions, developing CI/CD processes, and managing AWS environments to optimize deployment and configuration.

Develop features to enhance user experience, research web technologies, debug, test for bugs, optimize web pages, and manage multiple client projects.

The Director, Marketing Operations will lead the marketing technology strategy, ensure data governance, and enhance GTM processes to drive efficiency in marketing and sales functions.

Drive adoption and commercial success of WalkMe across Latin America & Caribbean by aligning solutions with customer needs, engaging early in sales cycles, delivering demos and technical guidance, collaborating with SAP stakeholders, and promoting product knowledge to maximize value and renewals.

Serve as technical bridge between Sales and Delivery for enterprise clients: lead discovery, craft and present custom demos and POCs, scope and configure solutions, troubleshoot escalations, drive technical evaluations, influence product roadmap through customer feedback, and present to technical and executive audiences. Travel may be required.

Own end-to-end renewal strategy for large, high-complexity enterprise accounts. Lead complex commercial negotiations, forecast and mitigate churn risk, mentor junior renewal managers, identify upsell opportunities, and drive process improvements across Renewals while partnering with Sales, CS, Finance, Legal, and Deal Desk.

Lead end-to-end renewal strategy for large, complex enterprise accounts. Negotiate multi-stakeholder contracts, build accurate forecasts, mentor junior renewal managers, identify churn risk, collaborate cross-functionally to ensure clean bookings, and drive upsell opportunities while improving renewals processes and playbooks.

The Associate Sales Representative will collaborate with Account Executives to identify and develop new business opportunities, engage with leads, and build relationships with prospective clients for WalkMe's solutions.