The Role
The Scaled Partner Business Manager manages WalkMe's partner ecosystem through structured engagement models, ensures partner enablement and activation, drives operational execution, and collaborates across teams to accelerate partner-generated revenue.
Summary Generated by Built In
Industry leader? Well, how about an industry creator?!
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
The Partner Business Manager (Asia) will drive WalkMe’s enterprise growth by building and leading high-impact alliances across Global System Integrators (GSIs), the Big 4, and key regional strategic partners. Based out of Singapore, this strategic role bridges WalkMe, SAP’s regional sales engine, and tier-1 partner executives to drive joint pipeline, partner-sourced revenue, and ecosystem scale.
You will report directly to the APAC Vice President of Alliance & Channels.
What You'll Own
- Build and maintain relationships across regional and global key partners
- Monitor partner health and performance using WalkMe dashboards, Salesforce reporting, and partner scorecards.
- Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.
- Lead scalable onboarding, curriculum adoption, and WalkMe certification readiness for a wide portfolio of partners.
- Ensure partners stay up to date on WalkMe product innovations, use cases, best practices, and technical requirements.
- Collaborate with Partner Enablement, Product, and Professional Services teams to ensure partners can independently scope, implement, and optimize WalkMe solutions.
- Execute WalkMe’s partner program strategy—benefits, requirements, incentives, tiers—while ensuring compliance and operational accuracy.
- Partner closely with Channel Operations to improve and scale processes, leverage automation, and optimize partner lifecycle tooling (PRM, Salesforce, and internal WalkMe systems).
- Track program KPIs and identify opportunities to enhance partner experience and program impact.
- Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline.
- Collaborate with Regional Sales Directors, CSMs, and Partner Account Managers to match partners to customer opportunities.
- Provide partners with repeatable GTM motions—campaign kits, solution plays, and service delivery frameworks—to help them independently generate demand.
- Work closely with Alliances, Sales, Services, Marketing, RevOps, Solution Advisory and Product teams to align partner strategy with WalkMe’s business objectives.
- Serve as an internal advocate for your partner cohort—surfacing feedback on product, delivery patterns, and program gaps.
- Coordinate partner communications, newsletters, events, and scalable engagement programs.
Key Responsibilities
Partner Management
Partner Enablement & Activation
Program Execution & Operations
Revenue & Pipeline Acceleration
Cross-Functional Collaboration
What You Need to Succeed
- 8+ years of strategic partner management, enterprise alliances, or channel sales within enterprise SaaS.
- Experienced in managing and building strategic regional or global key partners
- Established Network: Active, top-tier contacts and relationships across GSIs (Accenture and Big 4) and regional strategic SAP partners
- SAP Expertise: Strong understanding of the SAP ecosystem, including direct experience working alongside SAP Account Executives and regional alliance teams
- Executive Presence: Proven track record of negotiating and closing strategic alignment plans with Partner-level and C-suite executives
- Based in Singapore
- Experience in Digital Adoption Platforms (DAP) or large-scale digital transformation initiatives.
- Strong commercial acumen with a track record of driving complex co-sell motions alongside direct sales teams.
- Partner certification, activation, and delivery readiness
- Growth in partner-sourced and partner-influenced revenue across Asia
- Volume of active SAP co-sell deals closed
- Depth of executive engagement and certified delivery capacity across target GSI partners
Key Requirements
Preferred Qualifications
Success Metrics at WalkMe
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
Skills Required
- 3-7+ years of experience in partnerships, channel management, alliances, business development, or ecosystem operations.
- Experience managing scaled partner ecosystems within a SaaS company.
- Strong analytical and operational skills; comfortable with Salesforce and data dashboards.
- Excellent communication and relationship-building skills.
WalkMe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WalkMe and has not been reviewed or approved by WalkMe.
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Healthcare Strength — Health coverage is portrayed as robust, with top-tier medical plans, mental-health support, 24/7 care access, and global fitness perks. Feedback suggests these offerings contribute meaningfully to overall package strength.
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Leave & Time Off Breadth — Paid time off includes generous vacation and sick time, plus additional “RefreshMe” mental-health days and dedicated volunteer time. These elements indicate a broad approach to time away from work.
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Retirement Support — Financial benefits include a 401(k) match in the U.S., reinforcing long‑term savings support. This indicates employer-backed retirement planning.
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The Company
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
