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Lead enterprise data governance by defining metadata, CDEs, data quality rules, and catalog/lineage. Partner with stewards, owners, IT and business stakeholders to monitor data quality, automate governance workflows, certify reports, and implement governance tooling (e.g., Collibra). Ensure PII handling, document processes, train users, and drive continuous improvement.

Provide administrative and marketing support to mortgage originators: create and distribute marketing materials, coordinate events, cold-call leads to set appointments, maintain Salesforce databases, schedule and confirm meetings, and deliver basic customer service and reporting.

Lead the enterprise vulnerability management program: run and tune scanners, triage and prioritize findings using CVSS and threat intelligence, drive remediation with engineering and IT teams, manage exception/risk acceptance processes, produce executive reporting, and improve program maturity and KPIs.

Lead and manage Accounts Payable for Default Management, overseeing invoice processing in ICE, reconciling loan-level default ledgers (TBB2), driving automation, KPI monitoring, stakeholder collaboration, and team development to ensure compliant, timely payments and accurate reporting.

The Production Manager II oversees mortgage loan operations, manages staff, ensures compliance, supports loan process improvements, and maintains client relationships.

Supervise a team of QA auditors to ensure mortgage quality control and investor compliance, monitor metrics and deficiencies, provide coaching and training, manage vendor quality, prepare reports and analyses, support audits/exams, and drive process improvements.

Process and manage mortgage lien release requests: prepare and send release documents, request and reconcile recording fees, update logs/systems, research county recording information, respond to inquiries, and support audits and cross-functional teams while meeting state and company timelines.

Serve as the single point of contact for borrowers in loss mitigation, evaluate and communicate workout options, manage documentation and trial plans, monitor assigned loan inventory, assist with audits and mediations, ensure regulatory compliance, and collaborate with default servicing teams to resolve escalations and prevent foreclosure.