Top Tech Jobs & Startup Jobs

Lead product strategy and execution for the reconciliation review experience (Auto Bank Rec). Define roadmap, success metrics, and evaluation frameworks; partner with engineering, ML, and UX to shift to management-by-exception; build dashboards and data-driven insights; and expand reconciliation into AI-native, conversational surfaces to accelerate time-to-value.

Provide high-quality, empathetic support to small business owners, bookkeepers, and accountants via multiple channels. Resolve and manage cases using Salesforce, perform proactive outbound outreach, meet service level and quality targets, and use modern tools (including Generative AI) to improve customer outcomes while collaborating across teams.

Lead the design, delivery, and operationalisation of agentic AI workflows and agents from discovery to production. Build integrations with enterprise systems, reusable automation patterns, and monitoring frameworks while partnering with stakeholders and evangelising safe, auditable AI automation across the business.

Provide analytics support for Customer Experience and Payment Operations: build reporting and forecasting (Tableau, Zendesk Explore), run monthly business reviews, develop headcount and workforce planning models, create Payment Operations analytics from the ground up, and present accurate insights to senior leaders to inform resourcing and bonus decisions.

Lead architecture and refactor monolithic systems into scalable distributed platforms. Drive technical solution design, improve CI/CD and TDD practices, mentor engineers, and maintain high-quality software using C#, .NET, React, AWS, and Kubernetes in a hybrid Vancouver team.

As a Senior Engineer, you will develop AI workflows, integrate AI systems with enterprise platforms, and craft automation patterns while collaborating with business teams.

The Engineer will solve complex problems across Xero's products, ensuring product relevance for the UK while collaborating with global teams on diverse projects.

Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.

As a Senior Engineer, you'll develop AI workflows, lead delivery of AI agents, and integrate systems while collaborating with business teams to automate processes.

Lead Xero's internal AI transformation and high-impact strategic programs end-to-end: scope opportunities, build business cases, translate AI ambitions into delivery plans, coordinate technical and non-technical stakeholders, structure ambiguous problems into senior-ready recommendations, and drive stabilization and adoption with measurable outcomes.