Head of Product - Cloud Engineering

Posted 7 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
Expert/Leader
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.
Summary Generated by Built In

The role & Impact

As Head of Product for Cloud Engineering, you will lead the strategic vision for our core platform capabilities, empowering product engineering teams to deliver exceptional value to our global customers. You will manage and mentor a team of product managers, shaping a unified product practice across our build and run, cloud capability, and database engineering portfolios.

In this pivotal leadership position, you will drive foundational architectural transformations that power Xero's technology strategy. By steering our evolution toward an agent-first platform and advancing multi-region cloud capabilities, your work will directly influence how our software is built, scaled, and modernised across the globe.

The team & how they connect

The Cloud Engineering group spans twelve engineering teams across Australia, New Zealand, Canada, and the United States, supporting the foundational infrastructure that keeps Xero running smoothly.

The team is currently working on

  • Crafting a unified platform product vision and establishing clear customer journeys across build and run, cloud capabilities, and database engineering portfolios.

  • Redefining our platform strategy to support an agent-first environment, enabling product engineering teams to leverage artificial intelligence effectively.

  • Modernising infrastructure by transitioning database workloads from self-hosted environments and SQL Server to managed cloud services such as Amazon Aurora PostgreSQL.

  • Architecting and delivering a resilient multi-region cloud platform to support global scale and reliability.

Where and how you can work

We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.

Here are some of the things we are looking for

  • Demonstrated leadership experience guiding and coaching product managers toward an outcome-oriented mindset.

  • Strong technical depth in cloud platforms and infrastructure spaces, with the ability to engage meaningfully alongside senior engineering leaders.

  • A track record of designing customer journeys and building clear product strategies within complex platform environments.

  • A structured, data-informed approach to prioritisation and strategic decision-making.

  • Exceptional communication skills with a proactive, collaborative approach to working with diverse cross-functional stakeholders.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Demonstrated leadership experience guiding and coaching product managers toward an outcome-oriented mindset
  • Strong technical depth in cloud platforms and infrastructure spaces, able to engage with senior engineering leaders
  • Track record of designing customer journeys and building clear product strategies within complex platform environments
  • Structured, data-informed approach to prioritisation and strategic decision-making
  • Exceptional communication skills and proactive, collaborative cross-functional stakeholder engagement
  • Experience managing and mentoring a team of product managers
  • Familiarity with artificial intelligence and agent-first platform concepts

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth Paid time off is extensive in the U.S., including 21 days of annual leave, 10 wellbeing days, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Feedback suggests this structure provides meaningful flexibility for rest and personal needs.
  • Parental & Family Support Primary caregivers receive 26 weeks fully paid leave and partners receive six weeks, with additional family‑forming support available. Feedback suggests this depth of caregiver support stands out within the package.
  • Wellbeing & Lifestyle Benefits Employees have access to Modern Health coaching/counseling, Carrot fertility benefits, and an employer‑funded ThrivePass wellbeing allowance. Feedback suggests these offerings create a holistic wellbeing layer beyond standard medical coverage.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
Company Office Image
HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
Learn more

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