Head of Product - Cloud

Reposted 14 Hours Ago
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2 Locations
Hybrid
Expert/Leader
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.
Summary Generated by Built In

The role & Impact

This is a rare chance to shape the strategy behind Xero's cloud platform at a pivotal moment. As Head of Product for Cloud Engineering, you'll lead a team of product managers across three portfolios: Build & Run, Cloud Capabilities, and Database Engineering. You'll set the direction for major initiatives including our multi-region cloud platform and the migration from SQL Server to Aurora Postgres, while partnering closely with Engineering leadership to bring these to life.

Beyond the roadmap, you'll help define what it means to build a platform for an agentic future, redefining how Xero's product engineering teams are supported as AI reshapes the way we work. Your impact will be felt across the whole business, as the foundations you help build become the building blocks for everything else Xero does.

The team & how they connect

Cloud Engineering is a newly formed team spanning Australia, New Zealand, Canada, and the US, working across 12 engineering teams. In this role, you will lead product managers, based across ANZ and North America.

The team is currently working on

  • Modernising our database infrastructure, leading the shift from SQL Server to Aurora Postgres

  • Delivering a multi-region cloud platform to support Xero's global growth

  • Evolving the platform to be agent-first, supporting a new way of working as AI changes product engineering

Where and how you can work

We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.

Here are some of the things we are looking for

  • Leading and coaching product managers comes naturally to you, and you know how to build a team with an outcomes mindset

  • You'll bring experience working with cloud platforms, ideally within infrastructure or platform product rather than application engineering

  • You've designed and built customer journeys for a platform or infrastructure space before

  • A structured, data driven approach shapes how you make decisions

  • Strong communication skills help you work confidently with a diverse range of stakeholders

  • You bring a bias for action and a proactive, team first mindset

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Demonstrated leadership experience guiding and coaching product managers toward an outcome-oriented mindset
  • Strong technical depth in cloud platforms and infrastructure spaces, able to engage with senior engineering leaders
  • Track record of designing customer journeys and building clear product strategies within complex platform environments
  • Structured, data-informed approach to prioritisation and strategic decision-making
  • Exceptional communication skills and proactive, collaborative cross-functional stakeholder engagement
  • Experience managing and mentoring a team of product managers
  • Familiarity with artificial intelligence and agent-first platform concepts

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth The U.S. package lists 21 days of annual leave, 10 days of wellbeing leave, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Global materials also point to 20+ days of annual leave and additional wellbeing time across regions, indicating broad coverage beyond the U.S.
  • Parental & Family Support Primary caregivers can receive up to 26 weeks of fully paid parental leave, with six weeks of paid partner leave. Family‑forming benefits (e.g., Carrot) and counseling/coaching access for employees and immediate family further strengthen support.
  • Healthcare Strength Medical (Cigna and Kaiser options), dental (Cigna PPO), and vision (VSP) are complemented by life, AD&D, and short/long‑term disability coverage. Modern Health mental‑health support and a funded ThrivePass wellbeing account add depth to the health offering.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
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