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The People Experience Coordinator supports global People team operations, overseeing employee lifecycle processes and maintaining data integrity while handling employee queries.

The Customer Experience Specialist provides support to customers, ensuring they maximize the value of Xero by offering guidance and resolving queries. This role focuses on delivering an exceptional customer experience through proactive communication and effective use of technology.

The Customer Experience Specialist will support small business customers, providing guidance and resolving queries through various channels while enhancing their experience with Xero's services.

As a Customer Experience Specialist at Xero, you will provide support to customers, ensuring they maximize the value of Xero. You'll engage in proactive outreach, resolve customer queries, and collaborate within the team using modern tools like Salesforce.

The People Experience Coordinator manages employee lifecycle processes, maintains data integrity, and supports the People team in operational delivery and improvements in HR systems like Workday and JSM.

Lead and deliver impactful mobile workflows for the Xero Accounting App while ensuring system health and efficiency through continuous improvement and automation practices.

Lead and develop a high-performing team in customer support for Melio, focusing on service quality, team performance, and customer advocacy.

The Head of Marketing EMEA will develop and deliver tailored marketing strategies to drive brand engagement and commercial growth for small businesses, leading a team and collaborating cross-functionally to optimize performance and create a customer-first culture.

The Senior Onboarding Consultant leads customer onboarding and implementation for Planday, focusing on complex engagements, stakeholder management, and ensuring successful solution design and adoption.

The Senior Partner Success Manager accelerates growth of major Accounting Partners through strategic advice, education, and engagement in the Xero ecosystem while ensuring long-term success and efficient territory management.