Senior Engineer, Salesforce Platform

Posted 3 Hours Ago
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Melbourne, Victoria, AUS
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Build and operate Xero’s enterprise Salesforce platform through hands-on development, code reviews, design reviews, incident response, proofs of concept, security improvements, CI/CD automation, release engineering, observability, and agentic change management. The role partners across engineering teams, writes technical documentation, sets platform standards, supports production reliability, and mentors senior engineers while maintaining high deployment and uptime standards.
Summary Generated by Built In
Senior Engineer, Salesforce Platform

The role and its impact

Xero's Salesforce platform powers our go-to-market solutions and is increasingly the core infrastructure for our agents. As a senior engineer, you'll spend most of your time in hands-on work: writing and reviewing code, joining design reviews, responding to incidents and building proofs of concept. You'll help shape how the platform is secured, released and operated.

Your impact is measured in results. Today the platform runs at 99.95% uptime, with 100% path-to-production compliance, zero Sev 1 or Sev 2 incidents and 150 to 200 deployments a month. You'll help maintain that standard as the platform scales significantly. This role lets you Go Bold by challenging how the platform is built, Go Fast by removing friction to production, Go Further by building things that last and Go Together by lifting capability across every team that depends on you.

The team and how they connect

The Platform team sits within Customer Platforms, the engineering group behind Xero's go-to-market and customer experience technology. You'll work closely with engineering leaders across Security, Data and AI, and with colleagues across Australia, New Zealand and our offshore partners.

The team is currently working on
  • Platform security: access control, Connected Apps governance and vulnerability remediation, setting the standards that make secure the default.

  • CI/CD and release engineering: championing automation so every engineer building on the platform can ship safely and quickly.

  • Observability and operational health: growing observability, managing org limits and preventing customer-facing issues before they start.

  • Agent path-to-production: building a safe route from idea to production for agentic changes, including evaluation baselines, an agent registry and shared standards. This is a new area with no established playbook, so you'll help write it.

Where and how you can work

Based in Melbourne, we encourage one day a week in the office to stay connected with your peers. The pods you support are spread across Australia, New Zealand and offshore, so you'll be comfortable building trust and aligning people asynchronously and in writing.

Here are some of the things we are looking for
  • You bring hands-on Salesforce development depth at enterprise scale, from code and reviews through to production support, with a platform engineering mindset.

  • Your background includes owning CI/CD pipelines and release engineering across major release cycles, with GitHub, SFDX and test automation experience.

  • You've secured platforms that other teams depend on, and you've turned post-incident reviews into lasting change.

  • You can make code and design decisions across multiple teams, and you write RFCs and design docs that build alignment through persuasion rather than authority.

  • You help senior engineers grow through code review standards, and you use AI tooling fluently while evolving your own practice as the tools change.

  • You turn business goals into technical plans with Product, and you're comfortable pushing back on unclear scope.

Skills Required

  • Hands-on Salesforce development experience at enterprise scale
  • Platform engineering mindset spanning code, reviews, and production support
  • Experience owning CI/CD pipelines and release engineering across major release cycles
  • Experience with GitHub
  • Experience with SFDX
  • Experience with test automation
  • Experience securing platforms used by other teams
  • Experience turning post-incident reviews into lasting improvements
  • Ability to make code and design decisions across multiple teams
  • Ability to write RFCs and design documents that build alignment
  • Ability to establish code review standards and help senior engineers grow
  • Fluency with AI tooling
  • Ability to translate business goals into technical plans with Product

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off is described as extensive, with multiple leave types including annual PTO, dedicated wellbeing days, extra “Xtra” days, year-end shutdown time, and a paid volunteer day. U.S. job postings and benefits pages consistently highlight breadth that emphasizes rest and wellbeing.
  • Parental & Family Support — Parental provisions are portrayed as particularly strong, including 26 weeks of fully paid leave for primary caregivers and fully paid partner leave. Family-forming support through Carrot is also highlighted.
  • Healthcare Strength — Health coverage is outlined as broad, with Cigna/Kaiser medical options plus dental, vision, FSAs, and Modern Health support for employees and families. U.S. sources also note subsidized plan options and HSA contributions.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
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