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Develop and support full-stack POS+ applications used across Nordstrom stores. Build React web applications and Java/Spring Boot APIs, contribute to automated testing, apply AWS and cloud-native development practices, troubleshoot production issues, participate in code reviews, and support on-call operations. The role offers mentorship while working across front-end, backend, cloud, and store hardware integrations.

Analyzes unstructured customer feedback using text analytics, NLP, LLMs, SQL, Python/R, and BigQuery to identify sentiment, root causes, trends, and customer experience opportunities. Owns feedback taxonomies, models, workflows, and validation standards; connects feedback with behavioral and operational data; delivers business recommendations and executive storytelling; partners cross-functionally on measurement strategy and roadmaps; and mentors junior analysts.

Coordinates the flow, inventory, preparation, delivery, and return of video samples for e-commerce shoots. Partners with product, studio, production, and project teams to maintain efficient workflows, organize products for filming, track paid partnership inventory, resolve flow issues, support filming-region launches, uphold production standards, and train assistant stylists.

Creates, shoots, and edits social-first content for Nordstrom Rack across video, static, and text formats. Translates trends into channel-specific content, directs on-camera talent, maintains editorial voice, captures in-store content, manages same-day editing and publishing, uses generative AI tools, and collaborates cross-functionally on product priorities, promotions, and campaigns.

Leads Nordstrom’s enterprise Identity Security Operations function, overseeing identity platforms, access lifecycle operations, privileged access, incidents, service levels, automation, staffing, budgets, vendors, compliance, and operational roadmaps. Manages managers, engineers, analysts, and managed-service teams while partnering with Identity Engineering to ensure new capabilities are supportable, secure, observable, and production-ready.

Leads Nordstrom’s source-to-pay strategy, systems roadmap, and transformation toward AI-enabled procurement. Owns the Coupa platform, system controls, automation initiatives, reporting, and technology evaluations. Manages and develops S2P system administrators while partnering with Finance, Technology, Legal, Product, and procurement leaders. Drives cross-functional improvements, change management, adoption, supplier enablement, and executive alignment across sourcing, contracting, purchasing, invoicing, and spend analytics.

Own Nordstrom’s employer brand and employee value proposition strategy across the talent lifecycle. Develop digital marketing, social media, career site, creative asset, employee ambassador, referral, and reputation programs. Partner with Creative, Communications, Recruitment Marketing, Talent Attraction, and Culture teams on campaigns and talent initiatives. Track employer brand metrics, optimize ROI, manage brand standards, and strengthen employee and candidate engagement.

Develop and maintain APIs, services, and applications connecting content management, asset management, and campaign delivery platforms. Build automation and AI-agent workflows for marketing content orchestration, contribute to code reviews, verify AI-generated code, and own features through delivery. The role involves cross-functional collaboration, agile development, production systems, and continuous improvement of content workflows.

Supports Nordstrom Made’s design organization through operational transformation and execution excellence. Manages strategic initiatives, improves design processes, documents workflows, and drives efficiency across functional areas. Partners with design leadership and cross-functional stakeholders, manages multiple projects, clarifies complex problems, facilitates decisions, and creates structure amid ambiguity. The role requires apparel product design expertise, project delivery experience, strong communication, and the ability to influence organizational change.

Supports reliable, secure, and scalable cloud infrastructure across AWS, GCP, Azure, and OCI. Builds self-service cloud tooling, applies security and IAM best practices, automates infrastructure with Python and Terraform, monitors system performance, collaborates with development and operations teams, and participates in an on-call rotation for critical cloud services.