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Own day-to-day partner program operations and key workstreams for Squarespace Circle. Manage referral and marketplace lifecycle, optimize onboarding and engagement, implement scalable process improvements (including AI), synthesize community feedback and data into strategic recommendations, and launch programs that drive partner revenue and engagement.

Lead partner-focused product strategy by collecting and synthesizing partner insights, shaping product roadmaps, coordinating feature rollouts, managing feedback loops and community support, building an Extensions pipeline, and creating developer education to increase API adoption and inform GTM strategies.

Lead investigations and incident response using SIEM and SOAR, design detection alerts, perform threat hunting across endpoints, network, application and logs, analyze compromises and malware, build playbooks and security tools, share findings to improve product/security posture, and mentor junior team members.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

The Engineering Manager will lead the PASS team, overseeing the development of the purchase and subscription experience, managing a full-stack team, and collaborating with cross-functional partners to drive revenue through innovative solutions and continuous improvement.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Manage and grow a Database Engineering team responsible for backend infrastructure (databases and streaming). Hire, mentor, and evaluate engineers; drive architectural decisions and cross-functional roadmaps with Product, Design, and other teams. Promote an inclusive, high-performing culture and ensure scalability, reliability, and strong developer experience.

Provide front-line customer support via live chat and email to troubleshoot account, billing, domain, and transactional issues. Meet quality, productivity, and satisfaction targets, escalate systemic problems, stay current on product updates, and work 40 hours weekly including weekends and holidays. Role is remote with mandatory virtual training in Ireland (GMT).

Lead cross-functional program management for Commercial Strategy: plan and track projects, mitigate risks, manage A/B test pipelines, design team processes and playbooks, drive pricing and packaging knowledge-sharing, and use AI tools to synthesize outputs and improve efficiency. Collaborate with Product, Engineering, Analytics, UXR, Tax, Legal, and Finance to ensure coordinated execution and scalable delivery.

Coordinate and drive cross-functional marketing programs from kickoff through delivery. Maintain project plans, trackers, and playbooks; run meetings and syncs; surface risks and dependencies; manage intake and capacity; support PMM, SEO/AEO, paid media, analytics, and product alignment for launches and optimization initiatives.