Director, Corporate Communications

Posted 45 Minutes Ago
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New York City, NY, USA
Hybrid
204K-328K Annually
Expert/Leader
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
We build products that help entrepreneurs stand out and succeed.
The Role
Leads Squarespace’s internal and external communications strategy, executive advising, media relations, corporate narrative, crisis communications, product and brand launches, thought leadership, employee communications, All Hands meetings, intranet content, agency relationships, and communications metrics. The role requires strong writing, strategic judgment, technology-company experience, media relationships, and the ability to communicate effectively with consumer and B2B audiences.
Summary Generated by Built In

Squarespace is looking for a Director, Corporate Communications to own and lead the company’s internal and external communications functions.

This leader will set the communications strategy and operating priorities, advise executive leadership, shape the company narrative, and build scalable programs that strengthen employee understanding, company reputation, and business outcomes. The role combines strategic leadership with hands-on execution and requires strong judgment, excellent writing, and the ability to influence across the organization.

This is a hybrid role working from our NYC office 3 days per week. You will report to the General Counsel.

You’ll Get To… 
  • Own the company's communications strategy
  • Develop and maintain a consistent narrative that works across both consumer and B2B audiences
  • Serve as the primary communications advisor to the executive team and help prepare leadership for media, speaking, and investor-facing engagements
  • Build and maintain relationships with reporters, editors, and producers across tech, business, and vertical press
  • Drive proactive story placement and manage inbound opportunities 
  • Draft press materials including releases, media pitches, briefings, and contributed articles
  • Develop strategy and execute Communications initiatives in select jurisdictions outside the United States
  • Manage reactive and crisis communications
  • Partner closely with Product and Marketing to develop launch plans for new features, products, brand campaigns, and company milestones
  • Translate technical and product information into clear, newsworthy narratives for diverse audiences
  • Support leadership communications, including internal announcements and external thought leadership
  • Plan and execute quarterly company All Hands meetings
  • Develop an internal communications cadence that keeps employees informed and engaged
  • Manage company intranet content and presentation
  • Manage agency relationships and external vendors as needed
  • Track and report on communications KPIs and coverage metrics
Who We’re Looking For 
  • 10+ years of communications experience, with meaningful time in-house at a technology company (agency experience a plus)
  • Proven ability to own a communications function independently, ideally at a high-growth company
  • Experience communicating across both consumer and B2B audiences 
  • Strong media relationships in tech, business and consumer press, with a track record of earned coverage
  • Excellent writer and editor with the ability to make complex technical and business topics clear, compelling, and accessible
  • Comfortable operating at the strategic level while still being willing to draft a pitch, prep a spokesperson, or update a press kit yourself
  • Experience supporting executive communications and thought leadership programs
  • Strong judgment and calm decision-making under pressure, including the ability to make recommendations with incomplete information.
  • Team player who collaborates naturally across functions without needing a formal mandate
Benefits & Perks
  • A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
  • Supplemental Life and Disability Insurance plans
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Retirement benefits with employer match
  • Flexible paid time off
  • 12 weeks paid parental leave and family care leave
  • Pretax commuter benefit
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop
  • Hack week twice per year
Cash Compensation Range: $203,500 - $327,750 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. 

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

 

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

 

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Skills Required

  • 10+ years of communications experience
  • Meaningful in-house communications experience at a technology company
  • Experience independently owning a communications function
  • Experience communicating across consumer and B2B audiences
  • Strong media relationships in technology, business, and consumer press
  • Track record of earned media coverage
  • Excellent writing and editing skills
  • Ability to explain complex technical and business topics clearly
  • Experience supporting executive communications and thought leadership programs
  • Strong judgment and calm decision-making under pressure
  • Ability to collaborate across functions without formal authority
  • Agency experience

What the Team is Saying

Alex
Gina
Trish
Divya
Mark T.
Alex Buccino
Luke Barr
Nate Lawson
Shreya Sharma
Luke Barr
Samia Menon
Shreya Sharma
Trish Craine
Luke Barr
Squarespace
Squarespace

Squarespace Compensation & Benefits Highlights

  • Parental & Family Support — Paid family leave is described as generous, with up to 20 weeks available for birth, adoption, foster placement, and certain family-care situations. Family-building support includes coverage for fertility and adoption expenses up to stated annual and lifetime caps.
  • Healthcare Strength — Medical, dental, and vision coverage extends to employees and dependents, and feedback suggests the overall offering is robust. Mental-health resources such as Headspace, telehealth, and an EAP further strengthen this pillar.
  • Leave & Time Off Breadth — A flexible/unlimited PTO approach is emphasized to encourage time away from work to recharge. Some sources also note sabbatical eligibility after a long-service milestone.

Squarespace Insights

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The Company
HQ: New York, NY
1,723 Employees
Year Founded: 2003

What We Do

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business.

Why Work With Us

Squarespace employees are ownership-minded, builders, tenacious, resourceful, hands-on, humble, self-motivated, experimental, curious, resilient, inclusive, and empathetic.

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Squarespace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQNew York, NY
Aveiro, PT
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Dublin, IE
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