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The Claims Program Manager oversees claims integrity and profitability. Responsibilities include managing TPA programs, monitoring KPIs, conducting audits, and collaborating with stakeholders for claims excellence.

The Conduct & Outcome Oversight Manager oversees real-time conduct and customer outcome metrics, implements AI-driven monitoring, analyzes risks, and ensures compliance with regulations.

The Head of Risk is responsible for enhancing risk management frameworks, identifying financial and operational risks, advising senior management, and leading a high-performing risk management team.

As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.

Licensed Insurance Agents will enhance customer experience by guiding them through the sales journey, handling calls, cross-selling insurance products, and maintaining compliance standards.

Lead development and refinement of pricing models, perform risk assessments, monitor pricing performance, and partner with underwriting, actuarial and product teams. Use Python/R/SQL and pricing platforms to optimise profitability while mentoring junior team members and translating technical insights into business actions.

Senior individual contributor responsible for building and refining technical pricing models, driving strategic pricing decisions, interpreting complex data, partnering cross-functionally, monitoring outcomes, and ensuring compliance with industry trends and regulations to optimise profitability for small-business insurance products.

Lead pricing strategy and analytics for growth, manage a high-performing team, and implement advanced data practices. Drive strategic vision and influence board-level decisions.

The Delivery Operations Lead will optimize business processes, implement continuous improvement methodologies, analyze metrics, and leverage tools to enhance service delivery efficiency.

The Senior Underwriter manages a diverse portfolio of risks, exercises underwriting authority, collaborates on technical frameworks, and builds stakeholder relationships to ensure portfolio sustainability and optimize underwriting practices.