Top Tech Jobs & Startup Jobs

Provide real-time resolution for escalated and high-effort customers via inbound/outbound calls and email. Own customer experiences, document action items, use Five9/Intercom/GSuite/Slack/Asana, share frontline insights, and act as a brand ambassador to improve satisfaction and retention.

As a Senior Product Designer, you will lead e-commerce design projects, collaborating with cross-functional teams to create customer-centered solutions and mentor junior designers.

Drive inbound sales via phone, email, and chat using consultative discovery to recommend products, close purchases, upsell/cross-sell, meet monthly targets, and deliver exceptional customer experiences while collaborating with team members and staying product-knowledgeable.

Lead retail analytics to identify growth and efficiency opportunities, build strategic recommendations (store footprint, pricing, omnichannel), conduct market/competitive research, drive cross-functional initiatives, and deliver executive-ready analyses and frameworks to inform retail and digital strategy.

Lead inventory accounting for an e-commerce/retail business: manage inventory valuation and reserves, review dropship and freight costs, perform reconciliations and flux analysis, support month/quarter/annual close and audits, partner with FP&A and Supply Chain, drive process improvements, mentor staff, and support system and special projects.

The Director of Marketplace Marketing - Amazon will lead advertising strategy for a $250M+ business, manage a team, and ensure budget efficiency while enhancing measurement capabilities across platforms.

Own and drive the end-to-end commercial performance of two DTC growth brands, including merchandising, pricing, bundles, assortment, and promotional cadence. Build and run an experimentation roadmap to improve conversion, AOV, attach rate, and margin. Coordinate cross-functionally with supply chain, growth & marketing, product, and CRM to deliver launches, campaigns, and brand expression. Be measured on measurable business outcomes and scale winning tests and initiatives.

Build and evolve frontend infrastructure, shared tooling, and CI/CD to improve performance, reliability, observability, experimentation, and developer productivity across brands. Lead cross-functional initiatives, mentor engineers, and own frontend platform standards and production readiness.

Lead and centralize copy across Ashley Digital, defining brand voice, messaging strategy, and editorial systems. Build and manage a team of writers, implement AI-enabled workflows and content systems, oversee multi-channel campaign and product copy, and partner with cross-functional teams to ensure consistent, conversion-focused storytelling at scale.

Lead the Commerce Core domain, overseeing the platforms and infrastructure for customer journeys and order lifecycle, driving strategy and execution.