Manage customer onboarding and implementation for Redgate software, helping customers achieve value quickly and drive solution adoption. Build relationships with business and technical stakeholders, manage onboarding plans and milestones in CRM systems, remove implementation blockers, coordinate with professional services and support teams, and lead customer meetings. The role requires strong communication, stakeholder influence, commercial awareness, analytical ability, empathy, adaptability, and a project-management mindset focused on time-to-value.

Manage customer onboarding and implementation for Redgate software, ensuring customers achieve value quickly and drive adoption. Own onboarding plans, milestones, and KPIs; build relationships with business and technical stakeholders; remove implementation blockers; coordinate with Professional Services and Premium Support; and lead customer meetings. The role requires customer success expertise, commercial awareness, analytical ability, stakeholder influence, and a project management mindset focused on time-to-value.

Own and deliver Redgate's AMER events program, managing tradeshows, hosted events, logistics, on-site teams, vendor relationships, and post-event reporting. Coordinate event marketing (Marketo), sales lead handovers (Salesforce), travel and asset logistics, and continuous improvement through retrospectives and performance evaluation.