Top Tech Jobs & Startup Jobs

Lead post-sale product marketing for the install base: identify underused features, create adoption campaigns and in-app/email content, enable Customer Success with playbooks, track adoption metrics, map onboarding journeys, surface expansion signals, and support product launch communications to drive adoption, retention, and expansion.

Lead complex enterprise pre-sales engagements as a strategic advisor: drive discovery, solution design, and POVs; craft technical strategy and value articulation; mentor Solutions Consultants; influence product roadmap and create scalable demo/playbook assets to accelerate enterprise deals and outcomes.

Serve as a subject-matter expert on the Outreach platform, partner with Sales to perform in-depth discovery, qualify opportunities, deliver value-focused product demonstrations, communicate requirements to onboarding and implementation teams, and collaborate with Product and Customer Success to drive deal progression and successful handoffs.

Lead and grow a team of Technical Support Engineers to deliver enterprise-level SaaS customer support, manage escalations and on-call rotations, drive root cause analysis and incident management, partner with product and engineering, monitor KPIs, mentor support staff, and advocate product changes to improve customer experience.

Lead the vision and strategy for Outreach's Knowledge Graph and contextual AI, overseeing technical direction, team-building, and driving applied science innovation to enhance sales processes.

The Senior Client Account Executive manages relationships with current clients, focusing on renewals, expansions, and ensuring customer success on the Outreach platform.

Lead post-sales operations and programs to drive customer retention, adoption, renewal forecasting, and expansion. Design AI-driven processes and agentic workflows (including Claude), run renewal forecast cadence, build digital/tech-touch strategies, turn health-scoring and customer data into action, and partner with CS, Product, and Revenue leadership. Manage and grow a team while measuring impact and improving customer lifecycle outcomes.

Lead and coach a distributed team of recruiters supporting Product, Design, Engineering, Support, Security, and G&A. Own full-cycle recruiting strategy, hiring velocity, pipeline health, metrics/reporting, and executive partnership across US and EMEA to attract diverse technical and G&A talent.

Lead Outreach's PR strategy and execution: write and edit press materials, build reporter relationships, secure media placements/awards/speaking opportunities, manage PR agencies, prepare executives, deliver internal communications, and coordinate cross-functional launch communications while using AI-enabled monitoring and measurement tools.

Lead Outreach's corporate social presence and executive social programs; define social strategy, drive campaign and event activation, grow employee advocacy, monitor social intelligence, and measure performance to increase brand awareness and credibility among revenue and technology leaders.