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We grow revenue, drive innovation & efficient growth, & make customer-facing reps wildly productive
The Role
Lead the technical direction of Outreach’s iOS application, modernizing its UIKit architecture toward SwiftUI and Swift Concurrency. Own complex mobile features, GraphQL client development, automated testing, code signing, CI, release automation, observability, accessibility, localization, privacy, and cross-team collaboration. The role requires end-to-end ownership of enterprise iOS features and strong technical leadership across quarter-long initiatives.
Summary Generated by Built In
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the TeamOn the Mobile team, the goal is to give sellers everything they need to work their pipeline when they're away from their desk. Our iOS app brings Outreach tasks, calling, email, SMS, meetings, conversation recordings, forecasting and Ask Outreach, our AI assistant, to the iPhone. It's a large Swift codebase built on UIKit, with SwiftUI growing, Apollo GraphQL, and real-time voice through Twilio and CallKit. It ships to enterprise customers on a regular release train.
As our Staff iOS Engineer, you'll lead the technical direction of the iOS app. You'll evolve its architecture toward modern Swift, build the testing and release foundations, and own complex features from design to the App Store. The visibility of the work is immense. We have plenty of tough challenges which require creative minds like yours to help us solve!
As our Staff iOS Engineer, you'll lead the technical direction of the iOS app. You'll evolve its architecture toward modern Swift, build the testing and release foundations, and own complex features from design to the App Store. The visibility of the work is immense. We have plenty of tough challenges which require creative minds like yours to help us solve!
Your Daily Adventures Will Include
- Partnering with mobile product managers, designers and team to deeply understand the needs of sellers on the go and build a product that serves those needs
- Setting technical direction for the iOS app and evolving a large UIKit codebase toward SwiftUI, the Observation framework and Swift Concurrency, one feature area at a time, toward an agreed north star
- Owning complex features end to end, such as voice calling with Twilio Voice, CallKit and PushKit, real-time SMS, push notifications, and recording and playback
- Leading our GraphQL client work on Apollo iOS 2.x: async APIs, a deliberate caching strategy, and a reproducible codegen workflow
- Building the iOS delivery foundations, including automated code signing, unit and UI test gates in CI, and TestFlight and App Store release automation
- Making sure the app is observable and issues are easy to diagnose, through symbolicated crash reports, structured logging and release-health dashboards
- Raising the bar on accessibility (VoiceOver, Dynamic Type), localization and privacy across the app
- Finding quick ways to prototype and test possible solutions to large problems
- Owning relationships with other engineering teams, such as Voice, Identity and Android, and collaborating with other functions within Outreach
Basic Qualifications
- 6+ years of professional software development experience, with 4+ years building iOS apps in Swift
- Expert knowledge of UIKit and SwiftUI, including incrementally migrating UIKit screens to SwiftUI
- Strong command of Swift Concurrency (async/await, actors, @MainActor) and experience moving callback-based code to it
- Proven success shipping and operating apps on the App Store: code signing, TestFlight, App Store Connect, review and phased releases
- Experience with networking and auth on iOS: GraphQL or REST clients, OAuth/OIDC (e.g. AppAuth) and Keychain
- Solid testing practice with XCTest or Swift Testing, XCUITest, and dependency injection for testability
- Proven senior technical leadership: setting direction for a team, breaking down quarter-long projects and delivering them
- CallKit, PushKit, AVAudioSession or Twilio Voice (plus)
- Microsoft Intune App SDK and MSAL (plus)
- Swift Package Manager modularization and fastlane (plus)
Why You’ll Love It Here
● Highly competitive salary
● 25 days annual vacation time + sick time and casual leave
● Group medical policy coverage available to employees and up to 5 eligible family members
● OPD benefit covered up to INR 10,000
● Life insurance and personal accident insurance at 3x annual CTC
● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
● Opportunity to be part of company success via the RSU program
● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Skills Required
- 6+ years of professional software development experience
- 4+ years building iOS applications in Swift
- Expert knowledge of UIKit and SwiftUI, including incremental UIKit-to-SwiftUI migration
- Strong command of Swift Concurrency, including async/await, actors, and @MainActor
- Experience migrating callback-based code to Swift Concurrency
- Experience shipping and operating apps on the App Store
- Experience with code signing, TestFlight, App Store Connect, app review, and phased releases
- Experience with iOS networking and authentication using GraphQL or REST clients, OAuth/OIDC, and Keychain
- Testing experience with XCTest or Swift Testing, XCUITest, and dependency injection
- Proven senior technical leadership, including setting team direction and delivering quarter-long projects
- Experience with CallKit, PushKit, AVAudioSession, or Twilio Voice
- Experience with Microsoft Intune App SDK and MSAL
- Experience with Swift Package Manager modularization and fastlane
Outreach Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Outreach and has not been reviewed or approved by Outreach.
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Parental & Family Support — Parental leave is described as unusually generous, including extended leave and distinctive transition support such as a paid night nurse option and food delivery. Family-oriented benefits are repeatedly positioned as a standout part of the overall package.
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Healthcare Strength — Medical, dental, and vision coverage is described as comprehensive, with the employer covering a majority of premiums in many cases. Mental health support and an EAP for confidential counseling are also included as part of the health offering.
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Equity Value & Accessibility — Equity (stock options/RSUs) is commonly included as part of total compensation and is framed as a meaningful component of rewards. For some roles, equity is viewed as a notable source of upside that complements cash compensation.
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The Company
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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