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Manage a large portfolio of MongoDB customers through scalable, data-driven engagement strategies. Lead onboarding, drive product adoption and value realization, improve retention and revenue realization, forecast account outcomes, and identify expansion opportunities. Use health signals, customer telemetry, AI-driven tools, campaigns, webinars, and office hours to support customers at scale. Collaborate with Sales, Product, Services, Support, and Training teams while advocating for customer needs and developing scalable success programs.

Manages a pre-sales Solutions Architecture team in Beijing or Shanghai, partnering with sales leadership to drive enterprise revenue and bookings. Responsibilities include prioritizing strategic prospects, allocating technical resources, recruiting and developing talent, guiding discovery and stakeholder engagement, accelerating complex deals, building customer champions, and collaborating with Customer Success, Professional Services, and Marketing. The role requires strong cloud, data, and AI expertise, executive communication skills, and up to 20% travel.

Lead MongoDB’s Americas Solutions Architecture organization across NAMER, LATAM, and specialist teams. Set regional strategy, transform technical go-to-market operations, establish scalable governance, and drive consumption, adoption, expansion, and customer value. Partner with Sales, Product, Marketing, Services, and Customer Success on complex enterprise opportunities. Develop senior leaders, manage resources and investments, engage executive technology stakeholders, and connect customer insights to product and go-to-market decisions.

Designs, builds, and maintains AI-driven marketing automations, integrations, and workflows across platforms including Workato, Marketo, Iterable, and Salesforce. Partners with marketing, analytics, IT, and engineering teams to translate campaign needs into scalable technical solutions, improve data integrity, troubleshoot integrations, and optimize processes. The role also develops documentation, supports governance and compliance, and serves as a marketing automation subject matter expert.

Acquire new enterprise customers by developing territory sales strategies, prospecting technical leaders, qualifying and closing complex opportunities, growing accounts, and exceeding revenue targets. The role builds customer relationships, communicates the value of enterprise technology, partners with solution architects and professional services, and collaborates with ecosystem and channel partners to maximize deal sizes.

Senior pre-sales solutions architect guiding customers to design, build and operate scalable, highly available systems using MongoDB and its cloud services. Partner with sales to drive account strategy, deliver technical discovery, demos, proofs-of-value, architecture reviews, and ensure customer success. Hybrid role based in London with up to 25% travel.

Support sales and delivery of legacy-to-MongoDB modernization engagements: run technical workshops, design scalable cloud/on‑prem solutions, build and demo containerized applications, advise account strategy, and travel to customer sites.

Lead and coordinate forward-deployed engineering engagements, driving access, planning, risk management, cross-functional communication, and delivery of AI agent implementations with customers, and produce technical specs, deployments, and readouts.

As a Staff Technical Program Manager for Site Reliability Engineering, you will drive program execution, enhance production reliability, and facilitate cross-functional coordination while managing dependencies and shaping roadmaps.

Lead a small team of Site Reliability Engineers focused on the storage layer of MongoDB's cloud services. Responsibilities include setting technical direction, managing capacity, and improving operational processes.