Staff Technical Program Manager, Site Reliability Engineering

Posted 2 Hours Ago
Easy Apply
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
As a Staff Technical Program Manager for Site Reliability Engineering, you will drive program execution, enhance production reliability, and facilitate cross-functional coordination while managing dependencies and shaping roadmaps.
Summary Generated by Built In

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. 

This role can be based out of our Dublin or Cork office or remotely in Ireland.

What You'll Do
  • Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
  • Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
  • Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts
  • Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently
Requirements
  • 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
  • Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
  • Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
  • Skilled at shaping roadmaps and managing dependencies
  • Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
  • Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives
  • Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
Nice to Have
  • Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
  • Prior experience working with or alongside SRE teams
  • Background in large-scale cloud infrastructure or platform engineering
  • Familiarity with MongoDB Atlas or other modern cloud database platforms
Why This Role

This role puts MongoDB's values into practice. You'll own hard, ambiguous problems end to end. You'll build together with SRE, engineering, Security, and Compliance to co-create solutions that work across the organization. And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high-impact projects, working with executive stakeholders, and supported to grow in your career.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273416890

Skills Required

  • 8+ years in technical program management or engineering management
  • Proven track record leading large-scale, cross-team platform initiatives
  • Strong knowledge of production change management and reliability metrics
  • Skilled at shaping roadmaps and managing dependencies
  • Able to query and interpret metrics and logs for decision-making
  • Excellent communicator across engineers and executives
  • Low-ego, highly collaborative, motivated by ownership of problems

What the Team is Saying

Sunsharay
Sachin
Bianca
Garaudy
Erica
Ava
May

MongoDB Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave up to 20 weeks, backup childcare days, and global fertility/adoption support are emphasized as generous and inclusive. Family-forming programs through dedicated partners and structured return-to-work flexibility further strengthen this pillar.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with extras like free primary-care memberships, mental-health resources, and care navigation. Added coverage for gender affirmation and menopause/low-testosterone needs underscores depth in clinical and holistic support.
  • Wellbeing & Lifestyle Benefits Wellbeing programs, meditation and mindfulness tools, and fitness partnerships are highlighted alongside in-office lunches on hub days. These everyday perks complement core coverage and support sustained work-life balance.

MongoDB Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
HQNew York, NY
Company Office Image
Sydney, Aus
Austin, TX
Company Office Image
Barcelona, Catalonia
Company Office Image
Ciudad de México, Ciudad de México
Gurugram, Haryana
Company Office Image
Hanyang, KR
Company Office Image
London, GB
Company Office Image
Milano, IT
Company Office Image
Palo Alto, CA
Paris, FA
San Francisco, CA
São Paulo, BR
Company Office Image
Singapore
Learn more

Similar Jobs

MongoDB Logo MongoDB

Solutions Architect

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
Ireland, IRL
5550 Employees

MongoDB Logo MongoDB

Software Engineer

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
2 Locations
5550 Employees

MongoDB Logo MongoDB

Technical Program Manager

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
2 Locations
5550 Employees

MongoDB Logo MongoDB

Security Engineer

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
2 Locations
5550 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account