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Lead regional teams of MongoDB core and cloud support engineers to resolve performance and cloud-related issues, advise on architecture and data distribution, drive operational improvements and KPIs, mentor technical talent, manage escalations, collaborate globally on follow-the-sun support, and build strong relationships with key accounts to expand MongoDB usage.

Seeking a Principal Technologist to engage with executive leaders, influence AI and database strategies, and deliver impactful technical presentations. Responsibilities include showcasing MongoDB's capabilities and bridging data architectures with AI applications.

Provide technical support and implementation guidance for MongoDB products and managed backups on Kubernetes. Troubleshoot production issues, design backup and DR strategies at scale, collaborate with enterprise customers, and feed product roadmap. Ramp through training, transition to weekend coverage, and advance to technical specialist handling escalations.

Hunter-focused senior account executive responsible for acquiring new Digital Native customers across ANZ and expanding adoption among early-stage MongoDB customers. Engage technical and executive stakeholders, collaborate with cloud and consulting partners, and participate in AI and startup ecosystem initiatives to drive pipeline and growth.

Own end-to-end logistics and production for in-person and virtual enablement events. Serve as producer/emcee, operate delivery platforms, manage stakeholders and vendors, collect feedback, and drive continuous improvement of training experiences.

Coordinate high-volume interviewing and onboarding for intern, new grad, and sales development programs. Manage job postings in Greenhouse, schedule interviews, collect feedback, handle event logistics and swag, arrange candidate travel, support pre-program training and onboarding, distribute surveys, and assist with diverse early talent projects to ensure a smooth candidate experience.

Lead EMEA Incident & Escalation Management, drive resolution of high-severity production incidents, run post-incident RCAs, improve processes, coordinate cross-functional responses, hire and mentor regional/global teams, and advocate product fixes and improvements with engineering and product management.

Lead a regional FedRAMP support team for MongoDB, managing escalations, diagnosing performance and architectural issues, collaborating globally, driving knowledge sharing, hiring and developing staff, and ensuring excellent customer outcomes.

Provide high-touch administrative support to three Area VPs across India and ASEAN: manage complex calendars, international travel, expenses, meeting logistics, offsite events, correspondence, and cross-functional coordination. Anticipate priorities, track action items to closure, and handle confidential materials with discretion.

Generate passive candidate pipelines for technical and non-technical roles globally. Partner with recruiters, hiring managers, and coordinators to screen, qualify, and document candidates, maintain data integrity, and deliver a high-touch candidate experience while adapting sourcing strategies across business priorities.