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Design, implement, and maintain backend and integration systems for a SaaS product. Lead architecture and distributed system design, mentor engineers, troubleshoot escalated issues, drive deployment and test automation, and collaborate cross-functionally to deliver scalable, high-performance features.

Sell LogicMonitor's hybrid observability SaaS to public sector customers by building executive relationships, uncovering needs, managing sales cycles, closing new business, expanding accounts, coordinating internal resources, and maintaining accurate Salesforce records to exceed revenue targets.

Generate and qualify sales opportunities through outbound prospecting, qualifying prospects, executing targeted campaigns with Marketing and Sales, maintaining prospect engagement and follow-up, sharing market and competitive insights internally, and tracking performance versus quota.

Lead complex enterprise deal strategies, optimize processes, and provide insights to influence commercial outcomes, managing cross-functional collaboration and governance.

As a Scripting Specialist, you will build and maintain synthetic monitoring scripts, triage issues, integrate workflows, and manage customer communications.

Serve as the primary technical contact for customers to design scalable observability solutions, lead POCs, troubleshoot complex issues, deliver training and demos, advise on best practices, influence product roadmap via customer feedback, and collaborate with sales, account management, and product teams to align solutions with business goals.

Serve as the primary technical contact for enterprise customers: design scalable solutions, run POCs, troubleshoot complex issues, deliver training and demos, advise on best practices, gather customer feedback to influence product roadmap, and collaborate with sales, PDE, and account teams to ensure successful platform adoption.

Serve as the primary technical contact for customers to design, architect, and optimize LogicMonitor solutions. Lead POCs, troubleshoot complex issues, deliver trainings and demos, advise on best practices, and relay customer feedback to product engineering to drive platform adoption and success.

Serve as the primary technical contact for customers to design scalable observability solutions, perform POCs, troubleshoot complex issues, deliver onsite training, advise on best practices, and relay customer feedback to product engineering to drive platform improvements.

Serve as the primary technical contact for customers, design scalable solutions, run POCs, provide architecture and troubleshooting guidance, deliver training/workshops, and relay customer feedback to product engineering to drive successful platform adoption.