Top Tech Jobs & Startup Jobs

Manage Analyst Relations programs, including analyst briefings, inquiries, research evaluations, schedules, deliverables, executive engagements, project plans, databases, documentation, KPIs, and cross-functional coordination. The role builds scalable processes, tracks program performance, improves workflows, and keeps stakeholders aligned across Product Marketing, Product Management, Sales, executives, and other teams.

Supports SaaS customer provisioning, including account setup, product activation, trials, contract updates, portal changes, and deactivations. Validates requests against Salesforce, contracts, entitlements, approvals, and policies; coordinates with cross-functional teams to resolve blockers; follows SOPs; supports audits, SLA tracking, reporting, and documentation; and identifies automation and AI-assisted process improvement opportunities.

Lead end-to-end LogicMonitor implementations for new and existing customers. Conduct discovery, design, and deployment sessions; optimize configurations; automate tasks using APIs and scripting; develop custom integrations; and promote customer adoption. Collaborate with Professional Services, Customer Success, Support, Training, Product, Development, and Sales teams. Provide subject-matter expertise, technical feedback, and occasional monitoring engineering support. Travel 10–20%.

Drive pipeline and revenue across the DACH region through field marketing, partner marketing, ABM, localized campaigns, and regional events. Plan executive dinners, trade shows, and user meetups; collaborate with sales, content, digital, channel, and revenue operations teams; manage regional partners; create German-language assets; track campaign performance and ROI; provide customer insights; and coordinate PR activities. The role requires fluent German and English and is remote within Munich, Germany.

Manage enterprise customer success across onboarding, training, adoption, retention, renewals, expansion, and advocacy. Serve as a trusted advisor, conduct business reviews and health checks, resolve escalations, coordinate with support and sales teams, identify growth opportunities, and develop success plans aligned with customer business objectives. The role requires intermediate IT infrastructure knowledge and occasional customer travel.

Identify and qualify high-value prospects, generate sales opportunities, execute targeted outbound campaigns, personalize prospect engagement using AI tools, and collaborate with Marketing and Sales. The role also involves sharing competitive insights, tracking performance, reporting on quota progress, and articulating complex technical solutions to prospective customers.

Own customer relationships for assigned SaaS accounts, driving platform adoption, value delivery, retention, renewals, and growth. Serve as a strategic advisor to senior stakeholders, lead business reviews, manage account health and escalations, identify expansion opportunities with Account Executives, and advocate for customers across Product, Support, and Services teams.

Manage enterprise customer success across onboarding, training, adoption, retention, renewals, expansion, and advocacy. Build relationships, coach customers toward business goals, develop success plans, communicate platform value, and serve as the escalation point. Collaborate with account owners, executives, and cross-functional teams to maximize LogicMonitor value and ensure customer outcomes. Travel 1–2 times per quarter.

Drive sales growth among federal civilian agencies by building pipelines, developing agency relationships, identifying opportunities, presenting observability solutions, navigating FAR and government procurement processes, and achieving revenue targets. The role requires collaboration with solution architects, legal, and product teams, accurate CRM activity tracking, strategic account planning, and participation in government conferences and networking events.

Senior technical pre-sales leader who authors and executes complex enterprise technical sales motions, mentors SE teams, bridges product and sales, champions AI/GPT automation, builds reusable demo/POC assets, and elevates observability and hybrid cloud solutions to drive customer outcomes and scalable adoption.