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The Staff Software Engineer at iManage is responsible for leading the design and development of scalable and resilient cloud-native solutions, building and maintaining CI/CD pipelines, driving cross-functional collaboration, and mentoring junior developers. This role emphasizes architecture, performance, maintainability, and smooth cloud-native deployments.
The Senior Customer Success Manager at iManage leads the customer lifecycle with a focus on retention and satisfaction, by collaborating with field teams to deliver value from subscriptions. Responsibilities include managing strategic customer portfolios, addressing feedback, analyzing metrics, creating engagement strategies, and acting as a resource hub for customer needs.
As a Cloud Migration Engineer at iManage, you will facilitate moving clients from Private Cloud to cloudiManage. Your tasks include generating migration reports, optimizing processes, troubleshooting, monitoring migrations, and improving SQL code. You will collaborate closely with development teams and participate in Agile practices.
The Senior Software Engineer at iManage will lead the design and development of scalable cloud-native solutions, mentor junior developers, and collaborate with product managers and UX designers. Responsibilities include building CI/CD pipelines, enhancing system performance, and ensuring high-quality code while adhering to Agile practices.
The Security Operations Center Analyst monitors and analyzes security events across production systems and network infrastructure. Responsibilities include triaging security incidents, managing cloud security infrastructure, creating SIEM dashboards, and contributing to incident response efforts. The role emphasizes continuous learning and collaboration in Information Security.
As a Staff Software Engineer at iManage, you'll lead the architecture, development, and deployment of cloud-based document management solutions. Your role includes designing and developing product features, collaborating with cross-functional teams, and promoting best engineering practices while mentoring junior team members.
The Senior CX Operations Manager at iManage is responsible for managing customer facing issues, escalations, and risks. This role involves driving teams to develop resolutions, monitoring KPIs, identifying opportunities for process improvement, and coordinating cross-functional processes to enhance customer experience.
As a Database Administrator at iManage, you will oversee the lifecycle of Database Server systems, leading their implementation, configuration, maintenance, and performance optimization. Your role includes monitoring system health, providing solutions to issues, partnering with developers for query tuning, and ensuring the availability and security of production applications.
As a Product Manager at iManage, you will lead the strategy and roadmap for a secure, globally distributed SaaS platform. You will work with various teams to deliver essential features, develop processes for quality solutions, and communicate market insights. The role requires analyzing customer feedback and collaborating across sales, engineering, and support to enhance the product offerings.
As a Full Stack Developer, you will build user interfaces using ReactJS, create REST APIs on NodeJS, and ensure high-quality code through Test Driven Development. Your responsibilities include developing scalable backends, integrating with iManage products, and collaborating with cross-functional teams.
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