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The Sales Engineer will support Account Executives by aligning Superhuman's solutions with educational institutions’ needs, delivering demos, conducting POCs, and engaging with technical stakeholders.

As a Full-Stack Engineer at Superhuman, you will develop core product features, enhance user experience, and collaborate across teams to drive impact.

As a Back-End Engineer, you will build and support production services, ensure high availability, and mentor new hires while innovating the Superhuman product offering.

Lead and build a Strategic Customer Success team, design high-touch success programs and playbooks, coach CSMs into consultative executive partners, define adoption and retention metrics, synthesize account insights into product feedback, partner cross-functionally, and experiment to create a scalable strategic CS motion for a multi-product AI productivity suite.

Lead product strategy and roadmap for Superhuman's data products. Own experimentation frameworks, define metrics, prioritize via data, and partner with Data Engineering/Science to build secure, scalable data surfaces. Manage and develop a team of product managers to deliver AI-driven product experiences and measurable business impact for enterprise customers.

Drive product activation and expansion through PLG strategies. Collaborate with multiple teams to improve user experience and increase customer lifetime value.

Lead the design strategy and execution of onboarding, activation, and user engagement experiences across the Superhuman suite. Collaborate with teams to identify growth opportunities and create customer-centric solutions using design methodologies.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Provide procurement-focused commercial legal support: draft, review, and negotiate vendor and SaaS agreements (BAAs, DPAs, NDAs); partner with cross-functional teams; streamline procurement processes, templates, and intake; remediate legacy vendor contracts; and act as day-to-day legal owner for procurement matters.

The Sr. Finance Manager will drive growth through forecasting, pipeline analysis, and provide strategic financial insights to Sales leaders.