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The Customer Success Manager is responsible for maintaining client relationships, monitoring satisfaction, promoting service solutions, and ensuring client retention while achieving sales quotas and managing administrative tasks.

This role involves providing technical support for integration applications, ensuring data exchange, resolving issues, and collaborating with technical teams and vendors.

The Director of SOC Engineering and Response leads SOC operations, enhances cybersecurity capabilities, manages a team, and ensures compliance with security standards.

The role involves managing accounts receivable communications, resolving payment issues, maintaining customer relationships, and reporting account updates. Excel and ERP experience are essential.

The Senior Regional Account Manager builds relationships with clients, drives account strategies, ensures customer satisfaction, and leads regional management efforts to grow accounts.

The Client Success Partner manages client relationships, develops strategic account plans, and implements customer service programs, ensuring client satisfaction and revenue growth.

This role requires handling customer care through calls, emails, and chats while ensuring English communication and maintaining a critical problem-solving approach.

The Client Success Partner manages strategic accounts to grow revenue and ensures customer satisfaction through effective communication and resource management.

The Client Account Specialist manages customer relationships, case inquiries, and Salesforce accounts, ensuring satisfaction and retention while supporting sales efforts for First Advantage.

Responsible for generating invoices, reconciling billing discrepancies, processing payments, and assisting with month-end closing tasks while collaborating with various departments.