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Lead complex analyses and data visualizations using tools (Python, SQL, R, Hadoop, GCP, Tableau) to inform executive decisions. Mentor junior staff, manage team integrations, document solutions, and present insights to stakeholders to drive banking strategies.

Support Payments Advisors and partners by managing pipelines, building financial models, analyzing payment processes and industry data, preparing client pitches/RFPs, coordinating fintech integrations, and developing client relationships using Tableau and Salesforce to drive payment solution revenue and onboarding.

Serve clients by processing transactions, resolving servicing issues, and identifying financial wellness opportunities. Split time between transaction support and proactive client engagement to deepen relationships, meet activity and sales goals, and educate clients on digital banking tools while following compliance and cash-handling procedures.

Lead a delivery-focused team in Enterprise Data and Information Services to manage Data Supply Chain initiatives, own end-to-end delivery, run Agile practices, coordinate cross-team work, manage 24/7 production support and vulnerability remediation, drive larger data initiatives, and communicate changes to stakeholders.

The Administrator manages non-trust accounts, ensures compliance, supports high-net-worth clients, and collaborates with the Relationship Management Team for effective account administration.

Analyze electronic and online banking transactions to detect and prevent digital fraud. Investigate suspected fraud, document findings, provide evidence, take precautionary account actions, communicate with internal stakeholders, and maintain case records and reports to mitigate risk and support account resolution.

Support the Fixed Income Portfolio Management team with implementation of internally managed strategies, monthly reporting, client portfolio updates, sell-side broker relationships, and periodic thought leadership. Work collaboratively across teams and with advisors while operating effectively under market pressure.

The Private Client Advisor focuses on providing investment solutions to Mass Affluent clients, establishing client relationships, and achieving sales goals. They conduct financial wellness discussions, manage client accounts, and collaborate with branch personnel to identify referral opportunities.

The Senior Manager, Technology Compliance leads compliance oversight for technology initiatives at KeyBank, ensuring alignment with banking regulations and managing emerging technology risks. Responsibilities include program governance, building teams, and fostering collaboration across departments.

Administers primarily non-trust accounts (agency, IRA, custody), handling daily account maintenance, onboarding, issue resolution, compliance, and client support for high-net-worth clients. Collaborates with Relationship Management, provides account insights, supports team members, and ensures timely, compliant administration.