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Lead and manage software delivery teams to build secure, scalable payment applications. Drive technical direction, product roadmaps, DevOps/QA practices, capacity planning, risk management, and mentor engineers across multiple scrum teams while coordinating stakeholders, consultants, budgets, and technical presentations.

Coordinate scheduling and dispatch of partners and consultants for Xenial installations and recurring training. Monitor project status, resolve client scheduling issues, support project planning and risk management, compile performance reports, and communicate with customers, vendors, and stakeholders to ensure timely, high-quality delivery. Hybrid role based in Charlotte, NC.

Design and improve user experiences for payment products through user-centered research, prototyping, usability testing, wireframes, high-fidelity prototypes, and accessibility-aligned visual/interaction design across channels.

Ensures regulatory compliance across payment operations by conducting assessments, audits, transaction monitoring, partner due diligence, regulatory horizon scanning, and reporting. Supports internal and external audits, remediates findings, develops compliance policies, advises business and product teams, and administers compliance workstreams for initiatives. The role requires collaboration with Finance, IT, Product, and technical stakeholders to implement compliant processes and solutions.

Supports global identity and access management, including provisioning for joiners, movers, and leavers; automates provisioning tasks with VB and PowerShell; troubleshoots access issues; reviews violation logs; assists with IAM architecture, security projects, remediation, privileged-account approvals, standard operating procedures, and operational documentation.

Supports database administration across testing, patch migration, access control, auditing, backups, disaster recovery, capacity planning, performance tuning, troubleshooting, and operational documentation. The role maintains database security, integrity, reliability, and performance while assisting experienced DBAs with production database systems and recovery exercises.

The Accounting Manager leads global accounting operations, financial reporting, month-end and quarter-end close, compliance with GAAP, IFRS, and local regulations, audit readiness, internal controls, process transformation, and automation. The role manages and develops an accounting team while partnering with Finance, Tax, Treasury, FP&A, Operations, and international stakeholders to support strategic initiatives and scalable financial operations.

Sell merchant services to businesses, manage and grow a client portfolio, qualify leads, close sales, handle inbound customer inquiries, deliver presentations, maintain CRM records (SalesForce.com), identify upsell opportunities, and complete account activation and documentation.

Design, develop and maintain Power BI reports and dashboards; provide BI service desk support; gather stakeholder requirements; write and optimize T-SQL queries; maintain report documentation; collaborate with team members to deliver commercial insights from the localised data warehouse.

Work with product management, clients, and development teams to translate high-level objectives into detailed, testable functional specifications. Own product features through the full lifecycle, maintain backlog, define use cases and user workflows, support QA testing, and communicate evolving requirements across cross-functional teams.