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The Customer Success Specialist II will manage customer support operations and enhance customer satisfaction by overseeing performance metrics and collaborating with cross-functional teams. This role focuses on operational management, product launch support, process improvement, and ensuring a positive customer experience.
The Staff Site Reliability Engineer will ensure the reliability, performance, and security of systems by managing cloud infrastructure and CI/CD pipelines, collaborating with engineering teams, and automating tasks to improve efficiency. They will lead the design and implementation of software components while mentoring less experienced engineers.
The Assistant General Counsel, Capital Markets will lead legal negotiations and execution of complex transactions, oversee corporate governance, develop legal policies, keep up with regulatory changes, and collaborate with stakeholders to support capital markets. Strong leadership skills and legal expertise in finance and renewable energy are essential.
The Relationship Manager at Palmetto Finance will oversee the support and processing ecosystem for financial products related to renewable energy. This role involves direct communication with stakeholders, identifying issues, and assisting Certified Installers with guidance on the LightReach platform. The primary focus is on fostering partnerships and ensuring smooth transaction processes for homeowners and installers.
The Financial Operations Manager at Palmetto oversees aged accounts receivable, collections reporting, data analysis, and credit risk analysis. This role requires strong communication and problem-solving skills to improve processes and manage financial health. Responsibilities include managing collections, providing financial reporting, and collaborating with various teams to resolve issues effectively.
The People Services Manager will oversee operations at the Charleston office, develop programs to enhance employee satisfaction, and provide HR support in partnership with the People & Culture team. Responsibilities include coordinating events, managing office logistics, and supporting hiring and talent acquisition activities.
The role involves designing and developing full-stack solutions using the MERN stack, managing applications and databases, collaborating in an Agile environment, writing tests, troubleshooting software, and participating in code reviews. The engineer will also engage with product owners to refine user stories and ensure the quality of the software product.
The Incentives Specialist manages customer incentive applications, ensuring accuracy and improving processes. This role involves coordinating with internal teams, tracking application progress, and maintaining communication with customers and incentive administrators to resolve issues and expedite payouts.
The Manager of Engineering will lead a team focused on the ongoing development of the Palmetto Finance LightReach platform, guiding innovative technologies and ensuring strategic alignment with market demands. Key responsibilities include fostering collaboration, mentoring team members, maintaining software quality standards, and optimizing system performance.
The Senior Accountant will be responsible for managing the monthly, quarterly, and annual close processes, preparing financial statements, ensuring compliance with accounting standards, and optimizing accounting processes within a fast-growing company focused on renewable energy solutions.
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