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The Process Documentation Specialist oversees documentation strategy, ensures consistency in practices, trains employees, and maintains documentation accuracy for Support processes.

The Enterprise Architect for Data & AI will shape the architecture for the SaaS platform, ensuring efficient data practices and responsible AI governance, while collaborating with various teams to align technology with business goals.

The Engineering Manager will lead teams in developing and managing Blackbaud's Data & AI platform, focusing on scalability, security, and cost-efficiency.

Administer and govern enterprise learning platforms (Docebo/DevelopU), ensure data integrity, enable stakeholders with guidance and documentation, support reporting and continuous improvement, and drive platform evolution including AI-enabled features.

The Director of Media will lead the paid media strategy, managing a team to activate brand campaigns, oversee budgets, and analyze performance to drive awareness and growth.

Lead and coach a team of Strategic Account Executives to drive bookings and revenue with enterprise nonprofit clients. Manage complex, consultative sales cycles, account planning, pipeline, forecasting, and deal strategy. Build executive relationships, collaborate cross-functionally, and use data to optimize team performance and go-to-market efforts.

Lead Legal Operations to optimize budgeting, forecasting, eBilling, invoice management, vendor and legal technology programs; coordinate board and governance activities; partner with Finance, IT, and executive leadership; support Chief Legal Officer and legal leadership. Requires quarterly travel to Charleston.

Lead TBM product vision and roadmap for ApptioOne and Cloudability. Translate TBM taxonomy into features, prioritize backlog, collaborate with Finance, IT, and engineering, ensure cost allocation accuracy, enable automation/AI, and deliver actionable FinOps insights and governance.

Lead the AI workflow roadmap for implementation-to-renewal, define and prioritize AI agent use cases, manage backlog and delivery, ensure security/privacy/responsible AI, coordinate cross-functional teams, drive platform adoption, and measure agent usage and business impact to move pilots to production.

Lead technical direction for Blackbaud's internal AI platform and mentor product owners and engineers. Design and govern agent architectures, evaluate vendor capabilities, set standards and guardrails, run technical office hours, and produce rapid platform recommendations to enable enterprise AI adoption across value streams.