Top Tech Jobs & Startup Jobs

Handle customer queries across WhatsApp, chat, email, and calls; resolve tickets within SLAs; execute CRM and WhatsApp campaigns, broadcasts, automated flows, and customer journeys; support repeat-purchase and reactivation campaigns; conduct customer follow-ups; and track ticket volumes, response times, and operational reports.

Onboard customers, serve as the primary account contact, drive platform adoption and value delivery, monitor customer health, resolve support questions, gather product feedback, maintain long-term engagement, and identify upsell opportunities.

Build and maintain scalable full-stack web applications using Next.js, Node.js, and Express.js. Design relational and NoSQL databases, implement Redis caching, and develop vector database features for AI-powered search and RAG applications. Responsibilities include API and microservice development, performance optimization, production troubleshooting, testing, code reviews, cross-functional collaboration, and mentoring junior engineers.

Develop and maintain high-performance Android and iOS applications. Responsibilities include writing modular code, integrating RESTful APIs, collaborating with product, design, and backend teams, deploying features, owning mobile architecture and tooling, monitoring performance, using analytics, and iterating based on user feedback. The role requires autonomy in a fast-paced, consumer-focused environment.

Write clear, engaging LinkedIn, website, and marketing content that communicates the company’s perspective on skill-based hiring. Develop narratives, optimize copy for engagement and conversion, edit existing content, maintain brand voice, and experiment with content formats across platforms. This is a remote position.