Ensuring customers (companies using Proof-of-Skill for hiring) have a smooth onboarding experience, get maximum value from the platform, and stay engaged long-term.
Skills: Communication, empathy, product knowledge, startups/hiring ecosystem, Google Sheets/CRM/support tools.
Responsibilities: Onboard new customers, primary point of contact for accounts, ensure product value delivery, collect feedback, track health metrics, handle support queries, identify upsell opportunities.
This is a remote position.
Skills Required
- Strong communication skills
- Empathy
- Product knowledge
- Knowledge of startups and the hiring ecosystem
- Experience with Google Sheets, CRM, or customer support tools
What We Do
Proof-of-Skill is a hiring and talent-matching platform that helps candidates find roles aligned with their skills, values, experience, and goals. It verifies identity, education, work history, and skills through proctored assignments and expert validation, then connects verified candidates with relevant employers and interviews. For businesses, it provides candidate skill-assessment software intended to reduce resume screening and improve recruiting efficiency for modern teams and hiring decisions.
