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Welcomes clients, provides premium consultations, presents plantscaping solutions, supports consultative sales, follows up on leads, coordinates proposals with design and operations teams, builds relationships with architects, interior designers, builders, and corporate clients, and maintains the Experience Centre displays and visitor experience.

Manage accounts receivable activities, including client follow-ups for outstanding payments, debtor aging reports, invoice tracking, reconciliations, invoice submission, payment-query resolution, and timely payment realization.

The Business Development Manager will generate regional sales, manage the full sales cycle from RFP through project award, develop proposals and bids, negotiate contracts, and build relationships with architects, interior designers, consultants, and contractors. Responsibilities include conducting site visits, gathering requirements, creating sales collateral, tracking opportunities in a CRM, developing customized solutions with internal teams, and supporting successful implementation. Performance is measured by revenue, margins, client satisfaction, account acquisition, customer lifetime value, and conversion rates.

Own strategic corporate accounts for indoor landscaping solutions, driving client satisfaction, renewals, upselling, cross-selling, and revenue growth. Develop account plans, negotiate commercial terms, coordinate design, installation, horticulture, maintenance, and finance teams, and manage service escalations. Conduct business reviews, site walkthroughs, forecasting, CRM administration, and performance reporting. Build and manage a KAM team while representing client needs in service and product development.

Handle sales enquiries, coordinate client requirements, prepare quotations, follow up on leads, and convert opportunities into orders. Conduct client site visits, support project planning and execution, coordinate internal teams, vendors, and contractors, maintain CRM records, and monitor project progress. Manage maintenance complaints, after-sales service, AMC renewals, customer satisfaction, reporting, and issue escalation.

Generate regional sales and manage the full business development cycle from RFP review through project award. Build relationships with architects, interior designers, PMCs, facility management consultants, and contractors; conduct site visits; prepare proposals, bids, BOQs, presentations, and sales collateral; negotiate and close opportunities; track bids in CRM; and coordinate with design, project, procurement, horticulture, and service teams to deliver customized workspace landscaping solutions.

Own strategic corporate accounts for indoor landscaping solutions, serving as the primary client contact and driving retention, renewals, upselling, and account growth. Develop account plans, negotiate commercial terms, coordinate design, installation, horticulture, and maintenance delivery, manage escalations, conduct business reviews, maintain CRM records, forecast revenue, and lead a KAM team. Engage facilities, HR, workplace design, procurement, and executive stakeholders while providing client feedback for service and product improvements.

Develops customized corporate biophilia proposals, quotations, scopes of work, BOQs, presentations, and service details. Coordinates with design, landscaping, operations, and sales teams to create accurate solutions featuring plant selections, green-wall concepts, office landscaping, maintenance plans, timelines, and commercial terms. Tailors proposals to client workplace designs, office sizes, budgets, and sustainability goals while ensuring professional presentation and timely submission.