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Performs office administrative work and visits FF as needed.

Lead accounts receivable operations, including invoicing, collections, ageing analysis, cash flow forecasting, ledger reconciliation, dispute resolution, audits, and process improvement. Manage collection strategies to reduce DSO and collaborate with sales and customer service teams. The role also requires team leadership, accounting expertise, ERP and spreadsheet proficiency, and multilingual communication in English, Hindi, and Kannada.

Lead plant procurement by sourcing and managing nursery and grower networks, negotiating contracts, enforcing plant quality standards, overseeing specialized logistics and dispatch, and coordinating with operations and fulfillment teams to ensure timely delivery and manage inventory risks.

Manage projects from initiation through completion, including labor deployment, site execution, contractor and vendor coordination, timelines, quality, resources, documentation, measurements, billing, cost tracking, variations, payments, closure, and handover. Coordinate with clients, site teams, and accounts to ensure efficient delivery and timely project completion.

Own strategic corporate accounts for indoor landscaping solutions, serving as the primary client contact while driving retention, renewals, upsells, and account growth. Develop account plans, negotiate commercial terms, coordinate design, installation, horticulture, and maintenance delivery, manage escalations, conduct business reviews, maintain CRM records, forecast revenue, and lead a KAM team. The role requires strong stakeholder management, commercial judgment, project coordination, reporting, and understanding of landscaping or facilities workflows.

Sources ornamental and indoor plants, develops nursery and grower suppliers, negotiates pricing and terms, inspects plant quality, coordinates dispatches with suppliers and internal teams, monitors logistics, and provides market intelligence on availability, pricing, seasonal trends, and varieties.

Welcomes clients, provides premium consultations, presents plantscaping solutions, supports consultative sales, follows up on leads, coordinates proposals with design and operations teams, builds relationships with architects, interior designers, builders, and corporate clients, and maintains the Experience Centre displays and visitor experience.

Manage accounts receivable activities, including client follow-ups for outstanding payments, debtor aging reports, invoice tracking, reconciliations, invoice submission, payment-query resolution, and timely payment realization.

Own strategic corporate accounts for indoor landscaping solutions, driving client satisfaction, renewals, upselling, cross-selling, and revenue growth. Develop account plans, negotiate commercial terms, coordinate design, installation, horticulture, maintenance, and finance teams, and manage service escalations. Conduct business reviews, site walkthroughs, forecasting, CRM administration, and performance reporting. Build and manage a KAM team while representing client needs in service and product development.

Handle sales enquiries, coordinate client requirements, prepare quotations, follow up on leads, and convert opportunities into orders. Conduct client site visits, support project planning and execution, coordinate internal teams, vendors, and contractors, maintain CRM records, and monitor project progress. Manage maintenance complaints, after-sales service, AMC renewals, customer satisfaction, reporting, and issue escalation.