Lead the architecture and delivery of production AI agents and SaaS platforms for enterprise digital transformation. Design agent workflows and RAG pipelines, build backend APIs and business-system integrations, and establish reliability, monitoring, safety, and governance standards. Collaborate with Japan headquarters, present technical solutions, oversee architecture and code reviews, allocate engineers, mentor a team of 3–5, and coordinate with vendors and Zoho partners.

Build and operate serverless solutions using GCP and Zoho Catalyst, including BigQuery data modeling, Cloud Run, Cloud Functions, AI integrations with Vertex AI or Gemini, API and webhook integrations, testing, CI, security, cost monitoring, visualization, and AI agent release management.

Designs, develops, and integrates custom Zoho applications using Deluge, front-end widgets, Python, serverless services, APIs, and AI/LLM capabilities. The role configures workflows, automations, data pipelines, and analytics solutions across Zoho products; translates business requirements into scalable systems; supports documentation, QA, code reviews, CI/CD, and stakeholder coordination across India and Japan.