We are looking for a seasoned Tech Lead who combines deep SaaS platform engineering experience with hands-on, production-grade AI agent development. You will own the architecture and delivery of AI-powered systems that drive digital transformation (DX) for Japanese enterprises across diverse industries - acting as the technical and strategic bridge between Japan headquarters and the India GCC.
You bring at least 8 years of SaaS/Fullstack engineering and 3+ years of production AI/LLM experience. Zoho is a key integration target in our ecosystem, but deep Zoho expertise is not required at entry. We value cloud-native AI engineering, reliable integration design, and the ability to lead a team from concept to production.
Key Responsibilities
AI Architecture & Delivery
Design agent workflows - tool calling, multi-step reasoning, routing, and guardrails
Build RAG pipelines covering embedding, retrieval, re-ranking, and evaluation loops
Define "production quality" standards for AI outputs - fallback handling, human-in-the-loop, and safety rules
DX Leadership & Japan HQ Collaboration
Coordinate with Japan HQ departments to identify business challenges and translate them into AI and SaaS system requirements
Translate Funai Consulting India methodologies into scalable, AI-powered digital systems
Propose and present AI and SaaS platform solutions to Japan headquarters for review and adoption
Conduct architecture reviews and technical support across all internal development projects
Engineering & Operations
Build backend services and APIs and integrate with business systems (Zoho, GCP, etc.)
Own reliability patterns: retries, idempotency, structured logging, and re-run design
Implement monitoring and alerting across quality, latency, error rate, and cost dimensions
Tech Leadership & Team Management
Lead design reviews and code reviews; create reusable templates and standards
Assign engineers across development projects; monitor progress and deliverables
Mentor engineers and help the team ship consistently and with quality
Manage technical communication with overseas vendors and Zoho partners
Must-Have Skills & Experience
10+ years of total engineering experience, combining SaaS platform and backend development
8+ years of hands-on SaaS/backend engineering (Python, Node.js, or Java)
5+ years of hands-on Experience on FrontEnd Framework(React/Vue/Angular)
3+ years of production AI/LLM experience - shipped a real product (not PoC-only) using Gemini, Claude, or OpenAI
Production experience on GCP or AWS - deployment, monitoring/logging, and IAM basics
Reliability fundamentals: retries, idempotency, structured logging
Practical RAG knowledge - embedding, retrieval, and evaluation; experience with a vector DB is a plus
Experience with AI tool integration - connecting LLMs or AI agents to business systems and workflows
Team leadership experience - leading a team of 3–5 engineers end-to-end
Preferred Skills
Japanese communication ability at JLPT N2 or equivalent - ability to discuss and define requirements directly with Japan HQ department heads is a strong advantage
Experience working in or closely with a Japanese corporate environment - familiarity with Japanese business culture, communication style (Hou-Ren-So), consensus-driven decision-making, and cross-cultural collaboration
Experience building or integrating MCP (Model Context Protocol) servers to connect agents to Zoho, Google Workspace, or other business tools
Understanding of RAG grounding strategies for proprietary knowledge bases
Nice-to-Have Skills
Zoho / Business Systems
Experience integrating with Zoho CRM, Creator, or Books via REST APIs and webhooks
Hands on with widget or portal integration experience, Deluge scripting
Cloud & Platform
AWS or Azure cloud platform experience alongside GCP
LangGraph, LangChain, LlamaIndex, or Semantic Kernel
Queue/DLQ patterns - Pub/Sub, SQS, or Kafka
Java experience in enterprise SaaS integrations
Security & Governance
Secrets management (Secret Manager / Vault)
PII handling, audit logging, and role/permission design
OAuth/OIDC and SSO concepts (Okta/Entra ID)
Skills Required
- 10+ years of total engineering experience combining SaaS platform and backend development
- 8+ years of hands-on SaaS/backend engineering experience with Python, Node.js, or Java
- 5+ years of hands-on experience with a frontend framework such as React, Vue, or Angular
- 3+ years of production AI/LLM experience shipping a real product using Gemini, Claude, or OpenAI
- Production experience with GCP or AWS, including deployment, monitoring/logging, and IAM fundamentals
- Experience with reliability fundamentals including retries, idempotency, and structured logging
- Practical RAG experience with embedding, retrieval, and evaluation
- Experience integrating AI tools, LLMs, or agents with business systems and workflows
- Team leadership experience leading 3–5 engineers end-to-end
- Japanese communication ability at JLPT N2 or equivalent
- Experience working in or closely with a Japanese corporate environment
- Experience building or integrating MCP servers with Zoho, Google Workspace, or other business tools
- Understanding of RAG grounding strategies for proprietary knowledge bases
- Experience integrating Zoho CRM, Creator, or Books through REST APIs and webhooks
- Widget or portal integration experience and Deluge scripting
- AWS or Azure experience alongside GCP
- Experience with LangGraph, LangChain, LlamaIndex, or Semantic Kernel
- Experience with queue or dead-letter queue patterns such as Pub/Sub, SQS, or Kafka
- Java experience in enterprise SaaS integrations
- Experience with secrets management using Secret Manager or Vault
- Experience with PII handling, audit logging, and role/permission design
- Understanding of OAuth/OIDC and SSO concepts, including Okta or Entra ID
What We Do
Funai Consulting India is the India-based global capability centre of Funai Soken Holdings, supporting Japanese companies with business consulting, talent solutions, market-entry assistance, digital platforms, IT consulting, and system development. It combines Japanese consulting methodologies with Indian technology expertise to drive digital transformation, help SMEs adopt technology, and deliver tailored solutions across areas including HR, analytics, and industry-specific business challenges.
