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Maintains clinic and office facilities, records, documents, supplies, assets, and inventory. Supports client registration, appointments, confidentiality, clinic flow, data entry, events, communications, and courier activities. Tracks and distributes HIV program commodities, maintains stock records, prepares logistics reports, and assists with stock counts and audits. Provides administrative and reception support while coordinating with clinic, finance, program, and outreach teams.

Provides end-to-end administrative and operational support, including office records, procurement, vendor coordination, travel logistics, events, petty cash, accounting documentation, correspondence, meeting scheduling, and HR administration. Coordinates across departments and external stakeholders, maintains accurate records, supports payments and reconciliations, and ensures smooth daily office operations. The role requires independent prioritization, strong organization, confidentiality, communication skills, and availability for a six-day workweek with occasional weekend support.

Supports communications through content research, writing, editing, proofreading, social media scheduling, campaign tracking, vendor coordination, basic Canva design, podcast and video workflows, reel production, and performance reporting. The role requires strong organization, ownership, follow-up, attention to detail, and the ability to manage multiple deadlines in a public health communications environment.

Supports planning, deployment, maintenance, monitoring, and troubleshooting of IT infrastructure, including networks, hardware, servers, storage, cloud environments, security systems, and endpoints. Administers Active Directory, patching, backups, disaster recovery, NAS-to-cloud integrations, and system monitoring. Provides helpdesk and desktop support across Windows, Mac, Android, and iOS devices, Office 365, Exchange Online, and conferencing platforms. Documents infrastructure procedures, prepares technical reports, and recommends process improvements.

Supports implementation of an urban health and disease surveillance project in Assam by coordinating staff, stakeholders, field activities, workplans, meetings, deliverables, reporting, documentation, technical briefs, and donor submissions. The role also contributes to baseline assessments, innovation frameworks, case studies, testimonial videos, procurement coordination, monitoring, and translation while reporting to the State Manager.