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Handles member queries and requests through chat, telephone, and email. Processes membership issues accurately and efficiently while delivering excellent customer service, engaging members, and meeting performance targets. The role is fully office-based at the Brussels membership hub, with structured working hours and a focus on timely support, communication, and member satisfaction.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and provide high-quality customer service. The role is fully office-based at the Glasgow West End membership hub, with structured working hours. Success requires outbound calling experience, strong communication and organization, target orientation, resilience, and the ability to work effectively in a fast-paced environment.

Sell club memberships through outbound phone engagement, club tours, individual and team sales targets, and new-member onboarding. Provide premium after-care service while representing the company’s health and wellness values. The role requires working evenings, weekends, and public holidays as needed.

Conduct outbound phone sales to prospective members, promote club services and values, showcase facilities, achieve individual and team sales targets, and onboard new members with premium after-care. The role is primarily office-based and includes evening, weekend, and public holiday work. Candidates should be target-driven, organized, passionate about health and fitness, self-motivated, and committed to delivering a quality sales experience.

Sell health and wellness club memberships through phone-based prospecting and in-person club tours. Achieve individual and team sales targets, showcase club offerings, onboard new members, and provide premium after-care service. The role requires working evenings, weekends, and public holidays as needed, with a strong focus on customer experience, administration, organization, and health and fitness.

Provides people administration and payroll coordination for clubs across Italy. Supports payroll queries, HR system documentation, employee lifecycle processes, employment records, and compliance with Italian employment law, company policies, statutory requirements, and GDPR. Requires fluency in Italian and English, knowledge of Italian payroll requirements, strong organization and communication skills, customer service ability, and occasional travel to clubs and events.

Provide people administration and payroll coordination for clubs in Belgium and the Netherlands. Maintain accurate employee records, support payroll queries, upload HR documentation, and manage employee lifecycle activities in compliance with local employment law, company policies, statutory requirements, and GDPR. Requires French and English fluency, Dutch understanding, Belgian payroll knowledge, numerical accuracy, customer service, organization, communication, and confidentiality. The role requires working in a club two to three days weekly and occasional travel to UK clubs and events.

Lead and evolve digital solutions architecture across the organization, ensuring secure, scalable, adaptable, and mobile-first hybrid-cloud solutions. Govern architecture, design solutions, maintain technology roadmaps, and manage the digital architecture pipeline. Collaborate with IT, security, data, engineering teams, and external partners to align delivery with business strategy, compliance, cost, and risk considerations while driving innovation and continuous technology optimization.

Drive sales through phone-based outreach, prospective member engagement, club tours, individual and team target achievement, and new-member onboarding. Provide premium after-care service while representing the company’s health and wellness values. The role operates in an office and club environment and requires evening, weekend, and public holiday availability.

Supports daily club operations across cleaning, opening and closing procedures, member greetings, safety, and general departmental needs. The role focuses on maintaining an excellent member experience while collaborating across teams in a fast-paced environment. Customer service, communication, teamwork, and flexibility are important. An emergency response qualification is desirable but not essential.