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Procures facility management materials, consumables, spare parts, and subcontracted services. Sources and negotiates with suppliers, issues RFQs and purchase orders, manages vendor relationships, monitors supplier performance, and coordinates timely deliveries with operations and site teams. Supports inventory control, cost-saving initiatives, and procurement documentation and reporting.

Welcomes and assists residents, visitors, and clients; manages calls, visitor and vendor records, courier logs, petty cash, and front-office organization. Coordinates resident complaints with maintenance, tracks attendance, prepares reports, supports HR onboarding documentation, arranges staff IDs and uniforms, manages amenity bookings and electricity billing updates, and provides administrative support and daily management updates.

Manage end-to-end recruitment by partnering with hiring managers, creating job postings, sourcing and screening candidates, coordinating interviews, maintaining ATS records, managing offers, reporting hiring metrics, and supporting employer branding and inclusive hiring initiatives.

Develop new business for an integrated facility management company by identifying prospects, conducting online and offline presentations, understanding client needs, preparing proposals, following up, negotiating, and closing deals. Responsibilities also include preparing contract agreements, generating leads through cold calling, networking and social media, and building relationships with apartment associations, builders, and corporate procurement teams. The role requires 10–20% travel with the sales team.

Manage end-to-end recruitment for lateral and bulk hiring, including sourcing, screening, interviews, offers, closures, and talent pipelines. Partner with business leaders, track recruitment metrics, and maintain ATS documentation. Support onboarding, induction, employee lifecycle processes, engagement initiatives, retention programs, grievance handling, performance improvement plans, payroll coordination, and statutory compliance.

Welcomes and assists residents, visitors, and clients; manages calls, visitor and courier records, vendor details, attendance reports, HR updates, onboarding materials, petty cash, amenity bookings, billing updates, documentation, and daily management communication. Coordinates resident complaints with maintenance and maintains an organized front office.