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Leads the North American technical support team, oversees customer inquiries, handles Tier 2 escalations, and troubleshoots professional audiovisual and networking systems. Provides guidance on installation and configuration, coordinates complex issue resolution with engineering, supports product improvements, and maintains customer service and team performance standards. The role includes customer site visits and participation in industry events.

Develops new business for an audiovisual integration company through prospecting, relationship building, strategic partnerships, presentations, proposals, and deal closing. Manages CRM activity and sales pipelines, collaborates with technical and project teams on tailored AV solutions, tracks industry trends and competitors, attends networking events, and achieves lead-generation and revenue targets.

Sells audiovisual integration, unified communications, managed services, and professional services to Federal and Department of Defense contractors and agencies. Responsibilities include prospecting, acquiring, growing, and maintaining strategic accounts; developing federal solutions and executing sales plans; strengthening vendor relationships; promoting technical solutions; and closing business at acceptable terms and margins.

Drive revenue through new business development and account management in the audiovisual rental and staging market. The role focuses primarily on selling new equipment, identifying client needs, recommending products and add-ons, maintaining client relationships, managing CRM data, forecasting sales, and expanding market share. The executive also provides market analysis, competitive intelligence, strategic recommendations, and client support while collaborating with Customer Success and Logistics teams.

Sells audiovisual integration, unified communications, managed, and professional services to federal and Department of Defense general contractors. Responsibilities include prospecting, acquiring, growing, and maintaining key accounts; developing federal solution strategies; executing business development plans; strengthening vendor relationships; promoting technical solutions; and closing deals at acceptable margins. The role requires direct AV integration sales experience, federal market expertise, government contractor contacts, and strong communication and negotiation skills.