Administer and maintain enterprise ServiceNow platform including user/role/ACL management, access governance, platform operations, upgrades, integrations (MID Server/IntegrationHub), compliance audits (SOX), and stakeholder coordination for onboarding and incidents.

Design, build, and optimize enterprise-scale infrastructure across on-prem, cloud, and hybrid environments. Lead Linux systems engineering, storage, networking, security, performance tuning, and Kubernetes platform architecture. Define standards, guide implementations, ensure high availability, disaster recovery, and operational excellence while mentoring teams and collaborating with security.