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Create accurate, competitive quotations for freight products, manage pricing maintenance and tenders, analyse pricing data and market trends, maintain costing structures in CargoWise One, and support sales and operations to deliver compliant customer pricing solutions.

Lead global sales process and CRM efforts: maintain standards, drive CRM adoption, enable sales through training and knowledge sharing, support reporting and BI requests, pilot AI/digital tools, and coordinate cross-functional improvements to increase sales efficiency and quality.

Drive new customer acquisition and grow existing accounts in freight forwarding and logistics. Generate qualified leads via cold calling, conduct client visits, meet revenue targets, implement customer SOPs, prepare CRM quotations and reports, coordinate cross-departmental sales, enforce company policies, and report incidents. Provide ad-hoc support and participate in on-the-job sales training.