Top Tech Jobs & Startup Jobs

Provide technical and operational support for complex products throughout the customer lifecycle, including onboarding, implementation, troubleshooting, retention, and offboarding. Guide customers on configuration and best practices, document solutions, identify recurring issues, and share insights with Product and Technology teams. The role requires clear customer communication, cross-functional collaboration, commercial awareness, and a focus on improving product adoption, customer satisfaction, retention, and value realization.

Manages supplier contract renewals, negotiations, tender support, supplier onboarding, and procurement records. Administers the CLM system, maintains renewal and savings pipelines, supports procurement governance, conducts supplier due diligence, and identifies cost-efficiency opportunities. The role builds relationships with Finance, Technology, Marketing, executives, and external suppliers while ensuring accurate, audit-ready documentation and timely escalation of commercial or supplier risks.

Develop and execute SEO strategies across Tes products and markets to improve organic visibility, traffic, and business performance. Lead technical SEO audits, content and keyword strategy, AI-search optimisation, reporting, and stakeholder recommendations. Collaborate with Product, Technology, Web, Marketing, PPC, and Data teams to implement SEO improvements, influence best practices, and align organic acquisition with business objectives.

Drive SaaS revenue growth among existing accounts and new prospects. Identify decision-makers, understand customer needs, demonstrate software using a value-based approach, manage the sales pipeline, maintain accurate CRM records and forecasts, build stakeholder relationships, and achieve ambitious revenue targets. The role requires consultative selling, strong communication, objection handling, influencing skills, customer focus, persistence, and accountability.

Provide Level 2 technical support for employees across Windows and Mac environments. Manage user onboarding, transfers, offboarding, accounts, permissions, licences, devices, and IT assets. Troubleshoot Microsoft 365, VoIP, VPN, wired and wireless networking, and endpoint security issues. Resolve tickets through FreshDesk, maintain documentation and asset records, and collaborate with technical teams. The role requires three onsite days weekly in Osborne Park, with two work-from-home days.

Leads go-to-market strategy and integrated marketing campaigns for a portfolio of products within an EdTech business. Develops positioning, messaging, value propositions, sales enablement, demand generation, and customer marketing programs. Partners with Product, Sales, Customer Success, and Communications teams to drive growth, retention, and conversion. Monitors market and competitor insights, analyzes campaign performance, and leads a small product marketing team across international markets.

Lead a global product support team serving schools across APAC and EMEA. Manage escalations and major incidents, improve support processes, monitor SLAs and customer satisfaction, and collaborate with Product, Engineering, Customer Success, and Sales. Use customer feedback and performance data to influence product improvements, develop documentation and training, and build a high-performance support culture focused on customer outcomes, retention, and growth.

Leads product marketing strategy and go-to-market execution for Tes’s EdTech product portfolio. Responsibilities include product positioning, messaging, demand generation, product launches, sales enablement, market and competitor analysis, data-led decision-making, and cross-functional collaboration with Product, Sales, Customer Success, and Marketing. The role also manages and develops a small marketing team while supporting customer acquisition, retention, pipeline growth, and revenue performance.

Manage the full enterprise sales cycle, including prospecting, tenders, negotiations, closing, renewals, and cross-selling. Build strategic customer relationships, maintain a healthy pipeline, develop long-term sales plans, and achieve revenue targets. Analyze market and sales data, provide forecasts, collaborate with marketing and product teams, and mentor less experienced sales colleagues.

Supports social media community management, audience engagement, brand visibility, social listening, sentiment monitoring, employee advocacy, content creation, campaigns, reporting, and day-to-day social media operations. The apprentice will complete a Level 3 Multi-Channel Marketing Apprenticeship while developing practical digital marketing skills.