Supports daily operations and partners with senior leadership on cross-functional initiatives across manufacturing, packaging, warehouse, inventory, and supply chain areas. Leads projects from planning through execution, analyzes operational metrics, identifies bottlenecks, improves processes, and maintains SOPs and work instructions. Collaborates with supervisors and business teams to resolve issues, improve efficiency, and support transitions, peak periods, and other operational priorities.

Develop demand forecasts, manage retail replenishment, optimize inventory, and monitor forecast accuracy. Build dashboards and reports, recommend procurement and repacking quantities, analyze supply chain performance, and provide insights for strategic decisions. Collaborate with Sales, Operations, Finance, and Supply Chain teams on inventory optimization and continuous improvement initiatives.

Create and maintain persuasive, accurate copy across e-commerce, email, catalogs, social media, packaging, and retail channels. Develop product descriptions, gardening guides, promotional messaging, and seasonal campaigns that improve customer understanding, engagement, and conversion. Apply SEO, edit and proofread content, maintain brand voice standards, and collaborate with marketing, product, retail, horticulture, and customer service teams.