Supports the sales team by processing agreements, setting up prospect and customer accounts, scheduling services, preparing quotes, and managing CRM records. Handles inbound and outbound customer communications, contract renewals, retention efforts, service changes, escalations, billing concerns, invoices, and documentation. Requires strong organization, communication, multitasking, and customer service skills, with proficiency in CRM software and Microsoft Office.

Develop and execute commercial sales strategy to win new contracts, retain and grow accounts. Prospect via cold calls, deliver presentations, negotiate contracts/pricing, conduct on-site client reviews, build account plans, track market/competitor activity, attend trade shows, and collaborate with operations to ensure service quality and client satisfaction.