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Lead Territory Experience transformation for Mobile by defining and tracking TX metrics, generating insights, translating them into prioritized action plans, aligning cross-functional teams, driving disciplined execution, removing blockers, and building a community of TX champions to ensure consistent, high-quality customer experience across territories.

Rotate through corporate communications divisions, support business-focused projects, research and propose solutions, present a final project, and learn internal software systems while aligning with company brand and product goals.

Lead a Customer Intelligence function delivering proactive, data-led, personalized insights using big data and AI. Advise C-suite and business units, develop futures/foresight methodologies, drive predictive analytics and segmentation, ensure enterprise data quality and integration, produce narrative-driven intelligence, and build/mentor a high-performing team while managing budgets and vendor relationships.

Lead contract and lessor management activities: negotiate and approve contracts, monitor vendor performance, conduct field audits, resolve escalations, coordinate with stakeholders, manage lease payments and schedules, and track KPIs to ensure operational efficiency and timely execution.

Manage full lifecycle of data center design and construction projects to meet quality, budget, and timeline targets. Lead project teams, oversee budgets and risk mitigation, ensure regulatory compliance, integrate sustainable and technical solutions (BIM, automation), and coordinate stakeholders including clients, contractors, and government agencies.

Provide high-level administrative and operational support to the President, CEO, and Executive Management Team: manage calendars, travel, meetings, prepare and edit documents and presentations, liaise with stakeholders, coordinate executive events, track deliverables, and maintain confidential records across a fast-paced global environment.

Perform outside plant (OSP) cable assessment and planning for wireless and wireline projects; prepare PRs and vendor award processes; collaborate with Access, Transport, and Facility Planning teams; apply basic OSP planning and design knowledge plus fundamentals of 2G/3G/LTE RAN/IBS and transmission networks.

Lead territory-level strategy planning and execution by aligning initiatives with corporate strategy, driving cross-functional alignment, providing project management and process improvements, monitoring KPIs, enabling scorecards/dashboards, conducting territory immersions and customer FGDs, cascading corporate directives, and fostering accountability and engagement across territory leadership and teams.

Manage end-to-end supply chain activities including demand consolidation, procurement/bidding, inventory and warehouse planning, supplier management, S&OP-driven allocation, quality control, returns handling, logistics/3PL coordination, cost control, risk mitigation and performance reporting to improve efficiency and customer satisfaction.

Plan, design, and support execution of OSP (outside plant) infrastructure for the transport core network. Perform network analysis, audits, and performance assessments, coordinate with cross-functional teams and vendors, ensure compliance with safety and industry standards, document designs and progress, and support aerial-to-underground fortification projects.